Policies


Privacy Policy

To view our privacy policy, please click here.

Accessibility Policy

At Grantley Hall, we ensure that all our guests receive the same experience during their stay and we therefore have a range of facilities catering for people of all abilities. View our Accessibility Policy here.

Dog Policy

Although we do allow dogs to stay our hotel, we kindly ask guests to read our pet policy before your stay. View our Dog Policy here

Children's Policy
Grantley Hall is a child friendly hotel, however, we do ask guests to kindly read our Children's Policy prior to your stay. View our Children's Policy here.

COVID-19 Policy

The safety and wellbeing of our guests and staff remains our highest priority.  Therefore, in line with government and industry advice, we have put a number of new measures and procedures in place. In the short term there will be some changes to how we operate in order to be able to implement social distancing measures whilst at the same time continuing to deliver the warm, five star service synonymous with Grantley Hall. For full details of our COVID-19 Company Policy please click here.