Quicktext hotel chatbot Policies | 5 Star Hotels in North Yorkshire | Grantley Hall

Policies


Privacy Policy

To view our privacy policy, please click here.

Accessibility Policy

At Grantley Hall, we ensure that all our guests receive the same experience during their stay and we therefore have a range of facilities catering for people of all abilities. View our Accessibility Policy here.

Dog Policy

As of 13th October 2020, we are unable to accommodate dogs at Grantley Hall. All future bookings will be honoured as per our previous dog policy which can be viewed here. For our non-resident guests with upcoming bookings in our restaurants, dogs can be walked in our magnificent grounds but will not be allowed into the hotel. We do ask that if you are walking your dog in the grounds that they be kept on a lead at all times.

Children's Policy
Grantley Hall is a child friendly hotel, however, we do ask guests to kindly read our Children's Policy prior to your stay. View our Children's Policy here.

COVID-19 Policy

The safety and wellbeing of our guests and staff remains our highest priority.  Therefore, in line with government and industry advice, we have put a number of new measures and procedures in place. In the short term there will be some changes to how we operate in order to be able to implement social distancing measures whilst at the same time continuing to deliver the warm, five star service synonymous with Grantley Hall. For full details of our COVID-19 Company Policy please click here. 

Cookie Policy 

Please click here to view our cookie policy.