Policies

Privacy Policy

To view our privacy policy, please click here.

Accessibility Policy

At Grantley Hall, we ensure that all our guests receive the same experience during their stay and we therefore have a range of facilities catering for people of all abilities. View our Accessibility Policy here.

Dog Policy

Grantley Hall does not accept dogs at the hotel or within the hotel grounds. Guide dogs are accepted at the hotel although please note that they cannot enter any restaurants, however our team will be able to assist in offering alternative dining options such as private or in-room dining. The hotel also accepts support or assistance dogs on the above basis provided they are wearing a coat clearly identifying them as such and an ESA letter must be provided at time of booking. 

Children's Policy
Grantley Hall welcomes children over the age of 8 years old to stay, however, we do ask guests to kindly read our Children's Policy prior to your stay. Children over the age of 8 years old are welcome to dine with their parents in Fletchers Restaurant and children over the age of 12 years old are welcome to dine in Bar & Restaurant EightyEight with their parents. View our Children's Policy here.

Group Dining Policy

All dishes at Grantley Hall are cooked to order based on the best seasonal ingredients available. Parties of nine or more guests will be required to pre-order from the A la Carte menu in Fletchers Restaurant and Restaurant EightyEight. Larger tables are seated before 19:00 and after 21:00 in order that we can ensure the best possible service to all Grantley guests dining with us. Our sales team will be delighted to advise the menu choices available and all dietary requirements can be catered for. Please send group and private dining enquiries to events@grantleyhall.co.uk.

Environmental Policy

Click here to view our CSR and environmental policies.

COVID-19 Policy

For full details of our COVID-19 Company Policy please click here. 

Corporate Statement - Post COVID-19

Click here to view our Corporate Statement.

Cookie Policy 

Please click here to view our cookie policy.