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Working for Grantley Hall is a not just a job; it’s looking forward to coming to work with a friendly and supportive network of people every day; it’s working hard to achieve and exceed your own personal expectations day in, day out. If you’d like to work towards a 5 star career in a luxury 5 star hotel and wellness retreat, take a look at our current vacancies and take that next step to success now.
Overview
Grantley Hall is an exclusive, 5 star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE luxury gym and wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for an experienced Front Office Manager to be part of a new chapter and lead our front office team. 

Benefits  

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s
Key Responsibilities
  • Oversee the entire Front Office operation to maintain high standards
  • Evaluate levels of Guest satisfaction and monitor trends, with a focus on continuous improvement.
  • Ensure Team Members have current knowledge of hotel products, services, pricing and policies, as well as knowledge of the local area, and are continuously trained to learn and understand policies and practices.
  • Maintain good communication and working relationships with all hotel departments.
  • Monitor staffing levels to meet cover business demands.
  • Recruit, manage, train and develop the Front Office team.
  • Act in accordance with policies and procedures when working with front of house equipment and property management systems.
  • Assist with other departments, as necessary.
  • To live the Grantley Hall Values at all time without compromise.
Desirable Candidate
  • The successful individual will be confident, self motivated and present a professional persona in all circumstances.
  • A high level of IT proficiency.
  • Excellent verbal and written communication skills required.
  • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
  • Previous experience in a similar position.
  • Experience of managing a team is required.
*Please note this role is subject to a DBS check
STRICTLY NO AGENCIES PLEASE
Overview

Grantley Hall is an exclusive, 5 star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE luxury gym and wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Our 180 cover contemporary venue is nestled in the Japanese gardens has its own private terrace. It will host spectacular weddings, private gala dinners and large conferences and meetings. 

We are looking for an experienced Head Chef to assist and support the the F&B Director in ensuring that customers have an exceptional experience. 

Benefits  

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform

Key Responsibilities
  • Operating the Grantley Suite, Marquee operations kitchen to the required five star standards outlined in the Procedure Guidelines.
  • Be able to competently supervise the operation of the Grantley Suite kitchen. 
  • To lead,  manage and inspire your staff to deliver outstanding food. 
  • Responsible for rotas/staffing levels.
  • Responsible for maintaining good staff welfare.
  • Training and development of all staff using the company procedures.
  • To hold weekly team meetings and feedback management decisions in a positive way, and let the General Manager know of any feedback that needs to come up from the staff
  • Undertake monthly stock takes and overseeing and ordering of stock.
  • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings

*Please note this role is subject to a DBS check

STRICTLY NO AGENCIES PLEASE

Desirable Candidate
  • Have excellent knowledge of rational regen menu system.  
  • Have considerable experience as a Head Chef or Senior Sous Chef in a 5 star operation and can cook and create menus to a minimum 3 rosette standard.
  • To have outstanding customer service skills, communicating with clients with regards to event planning.  
  • To be presentable and smart in appearance at all times.
  • To treat customers and team members with respect.
  • To enjoy going the extra mile for guests, in providing them an enjoyable experience

Overview

Grantley Hall is an exclusive, 5 star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE luxury gym and wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Our 60 cover brasserie restaurant combines charming original oak panelling, red velvet seating with mulberry tartan and antique mirrors and sits within the main house and is the perfect place to enjoy casual all-day dining. 

We are looking for an experienced Head Chef to assist and support the the F&B Director in ensuring that customers have an exceptional experience. 

Benefits  

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform

Key Responsibilities
  • Operating the Brasserie kitchen to the required five star standards outlined in the Procedure Guidelines.
  • Be able to competently manage the kitchen during for the Brasserie, Room Service, Breakfast, Bar snacks and Afternoon Tea.
  • Plan menus, that are fully costed in line with budgeted costs per sales. 
  • To lead, manage and inspire your staff to deliver outstanding food. 
  • Make sure all team adhere to food safety and hygiene regulations to ensure a clean and sanitary kitchen. 
  • Responsible for rotas/staffing levels.
  • Responsible for maintaining good staff welfare.
  • Training and development of all staff using the company procedures.
  • To hold weekly team meetings and feedback management decisions in a positive way, and let the General Manager know of any feedback that needs to come up from the staff
  • Undertake monthly stock takes and overseeing and ordering of stock.
  • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings
  • To live the Grantley Hall Value at all times without compromise.

*Please note this role is subject to a DBS check

STRICTLY NO AGENCIES PLEASE

Desirable Candidate
  • Excellent People Management skills
  • A passion and skill for team development
  • Have significant experience as a Head Chef or Senior Sous Chef in a 5 star operation and can cook and create menus to a minimuim 3 rosette level
  • Have excellent organisational skills
  • IT literate

Overview

Grantley Hall is an exclusive, 5 star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE performance centre, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

M
agical | Respectful | Innovative | Passionate | Consistent

We are looking for an experienced Head Chef to assist and support the F&B Director in ensuring that customers experience the highest level of service in our Pan-Asian bar and restaurant, Bar Restaurant Eighty Eighty and our champagne and cocktail bar, Valeria’s.

Key Responsibilities
  • Operating the the Eighty Eight, Pan Asian kitchen to the required five star standards outlined in the Procedure Guidelines.
  • To lead, manage and inspire your staff to deliver outstanding customer service.
  • Responsible for rotas/staffing levels.
  • Responsible for maintaining good staff welfare.
  • Training and development of all staff using the company procedures.
  • To hold weekly team meetings and feedback management decisions in a positive way, and let the General Manager know of any feedback that needs to come up from the staff
  • Undertake monthly stock takes and overseeing and ordering of stock.
  • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.
  • You will need to make sure the venue is clean and that inappropriately loud /drunk /unsavoury people are dealt with and moved on.
Desirable Candidate
  • Have a substantial background as a Head Chef or Senior Sous Chef.
  • Excellent People Managemennr and Communication skills.
  • Have a strong background in robata, ceviche and Asian cushine. 
  • Excellent organisational skills.
  • IT Literate  

 

*Please note this role is subject to a DBS check

STRICTLY NO AGENCIES PLEASE


Overview

Grantley Hall is an exclusive, 5 star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE Luxury Gym and Wellness, alongside our stunning Garden Pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We are looking for an experienced Pastry Chef  who will be responsible for the day-to-day operations of the pastry department.

Benefits  

31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform

Key Responsibilities

Key Responsibilities  

  • Manages all day-to-day operations of the pastry and bakery section of the kitchens
  • Prepare a wide variety of high-quality baked goods including breads, cakes, biscuits
  • Prepare a wide variety of plated desserts in both the classic and modern style
  • Prepare a wide variety of interesting modern afternoon tea items
  • Prepare a wide variety of Chocolates and Petit Four products
  • Ability to train and develop younger chefs to the Grantley standards
  • To uphold the team SOP’s supplied 
  • Ability to run large out-side events
  • Ability to assist the Grantley suite with wedding/private dining desserts
  • Ability to follow proper food handling as set out to Grantley standards
  • To identify areas of upselling opportunity and be proactive in increasing revenue 
  • Maintains cleanliness and organization in all work areas
  • Serves as a role model and demonstrates appropriate behaviours
  • Working with the Head chef to design world class menus
  •  Posses good communication skills with all hotel departments
  • To live the Grantley Hall Values everyday day without compromise
Desirable Candidate
  • The successful individual will be confident, self-motivated and present a professional persona in all circumstances.
  • Minimum of four years’ experience as head of pastry in a quality environment  
  • Knowledge of modern pastry techniques and presentation
  • Have a proven track record with exemplary references
  • A flexible approach to work is required given the start up nature of the business. 
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE Luxury Gym and Executive Wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a skilled IT Manager to be responsible and accountable for the smooth running of our computer systems within the limits of requirements, specifications, costs and timelines. You will supervise the implementation and maintenance of our company’s computing needs.

Benefits  

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities
  • Manage information technology and computer systems
  • Plan, organize, control and evaluate IT and electronic data operations
  • Design, develop, implement and coordinate systems, policies and procedures
  • Ensure security of data, network access and backup systems
  • Act in alignment with user needs and system functionality to contribute to organizational policy
  • Identify problematic areas and implement strategic solutions in time
  • Audit systems and assess their outcomes
  • Preserve assets, information security and control structures
  • Handle annual budget and ensure cost effectiveness
  • Be on call to deal with issues out of hours
Desirable Candidate
  • Proven working experience as an IT manager or relevant experience
  • Excellent knowledge of technical management, information analysis and of computer hardware/software systems
  • Expertise in data centre management and data governance
  • Hands-on experience with computer networks, network administration and network installation
  • BS in Computer Science, MIS or similar field 
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a number of skilled Sous Chefs to assist our Head Chefs to run our 5 star kitchens, to lead from the front and participate in staff training, menu design, health and safety and administrative tasks, to take full control of the kitchen operation in the absence of the head chef and be an inspiration to the rest of team both front and back of house.

Benefits 

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities
  • To assist the head chef in the day to day running of the kitchen
  • To ensure the whole team is working to safe and legal practices
  • To ensure the training and standards are kept at all times
  • To ensure the staffing levels are kept to the correct business levels
  • To ensure all products entering and leaving the kitchens are to the set Grantley standards
  • To uphold the team SOP’s given to you
  • To track, replenish and keep in date order the stock holding
  • To be pro-active with customer comments and complaints
  • To be aware of up to date modern trends and be “industry aware”
  • To identify areas of upselling opportunity and be proactive in increasing revenue generation for all areas of the business.
Desirable Candidate
  • The successful individual will be confident, self-motivated and present a professional persona in all circumstances.
  • Have a high level of creativity and reliability
  • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
  • Knowledge and understanding of a procurement system would be advantageous
  • A flexible approach to work is required given the start up nature of the business.
  • Held a similar position within a quality graded establishment
  • Can produce a number of quality references
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a Assistant Front Office Manager to support the Front Office Manager and ensure that the Front Office Department runs smoothly on a day to day basis to the highest possible standards with the greatest amount of care paid to guests.

Benefits 

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities
  • To deputise for the Front Office Manager in his/her absence.
  • To ensure through effective supervision that all Front Office services (including Reception, Cashiering, Concierge, Reservations, Telephones) are always available and carried out with the utmost efficiency and courtesy as per the departmental SOP Manual. To report any shortcomings and to recommend appropriate action to the Front Office Manager, introducing changes as necessary. To be responsible for monitoring these changes to ensure effectiveness.
  • To assist the Receptionists and Housemen with any problems they incur during their shift, offering solutions and taking control as necessary
  • To carry out Reception shifts when required to and assist during peak periods. To be visible in the Front Hall as a contact for the guests during their stay and to constantly strive to please all guests that you may come in to contact with
  • To ensure guests are greeted correctly upon arrival, registered fully and are escorted to their rooms, explaining the location of all the facilities in the hotel. To ensure that the luggage is delivered swiftly to the rooms
  • To liase with Reception, Housemen and Housekeeping with arrivals and departures.
  • In the absence of the Managing Director, General Manager or the Operations Manager meet all VIP’s on their arrival and ensure that their needs are satisfied. If they are not met, ensure that they are contacted on their day of arrival.
  • To take reservation calls when necessary, managing room availability and ensuring maximum occupancy and revenue.
  • To ensure that all conference rooms are set up to the correct standard as outlined in the SOP manual by the correct time. To look after all delegates, ensuring rooms are serviced, clean, equipment provided and meals organised
  • To prepare itemised bills for groups on the day of their departure, re-typing as necessary for sending to the company for payment. To assist with chasing payment on these as required
  • To be responsible for all outstanding  charges on the guest ledger, to ensure they are settled promptly
  • To assist FOM when necessary with the preparation of the weekly forecast and the complimentary adjustments
  • To carry out Duty Management shifts as required, ensuring all departments are operating smoothly, assisting where required. Ensure any maintenance faults are either fixed or reported
  • To deal with any guest who have complaints involving any of the services of the hotel, informing the relevant Hod’s as necessary and recording the information
  • To ensure all equipment functions correctly and deal with faults immediately
  • To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation and company/hotel policies and procedures.
  • To attend training courses and meetings as required
  • To assist in training any new team members, recording the training given on record sheets. These sheets to be kept up to date with continual coaching remarks and amended task analysis
  • To be flexible in one’s duty and to carry out additional tasks when requested and when the business demands. To complete any projects assigned by Senior Management
  • To ensure the company’s Health & Safety policy and fire procedures are adhered to at all times, making staff aware of their responsibilities
  • To know and live Grantley Hall’s values every day without compromise
  • Any other duties, deemed necessary
Desirable Candidate
  • The successful individual will be confident, self motivated and present a professional persona in all circumstances.
  • A high level of IT proficiency.
  • Excellent verbal and written communication skills required.
  • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
  • Previous experience in a similar position.
  • Experience of managing a team is required.
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a Assistant Restaurant Manager to support the Manager, ensuring our guests receive the highest level of service. 

Benefits 

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities
  • Operatingthe restaurant to the required five star standards outlined in the ProcedureGuidelines.
  • Beable to competently  supervise theoperation of the restaurant during Breakfast,
  • Lunch,Afternoon Tea and Dinner services.
  • Beable to competently supervise the operation of Room Service.
  • To lead,manage and inspire your staff to deliver outstanding customer service.
  • Countingcash, reconciling payments ad banking according to company systems.  
  • Responsiblefor rotas/staffing levels.
  • Responsiblefor maintaining good staff welfare.
  • Trainingand development of all staff using the company procedures.
  • Tocontrol the atmosphere of the venue, ensure lighting and music are appropriateand inviting, will need to be adjusted at appropriate times of the day.
  • Supervisethe set up and breakdown of the restaurant.
  • Servingcustomers directly during busy periods and be able to completely cover the jobdescription of each front of house role.
  • Undertakemonthly stock takes and overseeing and ordering of stock.
  • Responsiblefor H&S, FSA requirements, Allergy Laws and Hygiene ratings
Desirable Candidate
  • Tohave outstanding customer service skills.
  • To bepresentable and smart in appearance at all times.
  • Totreat customers and team members with respect.
  • All newcustomers get a friendly greeting, all leaving ones get a sincere goodbye.
  • Tomake sure every time you interact with a customer you are friendly andtalkative, even under pressure .
  • Toenjoy going the extra mile for guests, in providing them an enjoyableexperience
  • Toensure that you follow the challenge 25 policy strictly .
  • Whentime allows you should be able to enjoy chat with your customers and enjoyyourself .
  • Toensure a welcoming and atmospheric ambience.
  • Toensure areas are clean and tidy at all times.
  • Todeal with or escalate customer complaints immediately and effectively.

Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a Bar and Champagne Lounge Supervisor to support the Managers of EightyEight Bar and Valeria's Champagne Bar, ensuring our guests receive the highest level of service. 

Benefits 

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities
  • Supporting the operation of the EightyEight Bar and Valerias Champagne Lounge to therequired five star standards outlined in the Procedure Guidelines.
  • Beable to competently supervise the operation of bars during
  • eveningand late evening service.
  • To lead,manage and inspire your staff to deliver outstanding customer service.
  • Countingcash, reconciling payments ad banking according to company systems.  
  • Responsiblefor rotas/staffing levels.
  • Responsiblefor maintaining good staff welfare.
  • Tocontrol the atmosphere of the venue, ensure lighting and music are appropriateand   inviting, will need to be adjustedat appropriate times of the day.
  • Supervisethe set up and breakdown of the restaurant.
  • Servingcustomers directly during busy periods and be able to completely cover the jobdescription of each front of house role.
  • Undertakemonthly stock takes and overseeing and ordering of stock.
  • Responsiblefor H&S, FSA requirements, Allergy Laws and Hygiene ratings.
  • Youwill need to make sure the venue is clean and that inappropriately loud /drunk/
  • unsavourypeople are dealt with and moved on.
Desirable Candidate
  • Tohave outstanding customer service skills
  • Must have extensive cocktail knowledge. 
  • To bepresentable and smart in appearance at all times.
  • Totreat customers and team members with respect.
  • Allnew customers get a friendly greeting, all leaving ones get a sincere goodbye.
  • Tomake sure every time you interact with a customer you are friendly andtalkative, even under pressure .
  • Toenjoy going the extra mile for guests, in providing them an enjoyableexperience
  • Toensure that you follow the challenge 25 policy strictly .
  • Whentime allows you should be able to enjoy chat with your customers and enjoyyourself .
  • Toensure a welcoming and atmospheric ambience.
  • Toensure areas are clean and tidy at all times.
  • To deal with or escalate customer complaints immediately and effectively.
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a Restaurant Supervisor to support the Manager, ensuring our guests receive the highest level of service. 

Benefits 

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities
  • Supporting the operation of the Eighty Eight Restaurant to therequired five star standards outlined in the Procedure Guidelines.
  • Beable to competently supervise the operation of the restaurant during
  • eveningand late evening service.
  • To lead,manage and inspire your staff to deliver outstanding customer service.
  • Countingcash, reconciling payments ad banking according to company systems.  
  • Responsiblefor rotas/staffing levels.
  • Responsiblefor maintaining good staff welfare.
  • Tocontrol the atmosphere of the venue, ensure lighting and music are appropriateand   inviting, will need to be adjustedat appropriate times of the day.
  • Supervisethe set up and breakdown of the restaurant.
  • Servingcustomers directly during busy periods and be able to completely cover the jobdescription of each front of house role.
  • Undertakemonthly stock takes and overseeing and ordering of stock.
  • Responsiblefor H&S, FSA requirements, Allergy Laws and Hygiene ratings.
Desirable Candidate
  • Tohave outstanding customer service skills.
  • To bepresentable and smart in appearance at all times.
  • Totreat customers and team members with respect.
  • Allnew customers get a friendly greeting, all leaving ones get a sincere goodbye.
  • Tomake sure every time you interact with a customer you are friendly andtalkative, even under pressure .
  • Toenjoy going the extra mile for guests, in providing them an enjoyableexperience
  • Toensure that you follow the challenge 25 policy strictly .
  • Whentime allows you should be able to enjoy chat with your customers and enjoyyourself .
  • Toensure a welcoming and atmospheric ambience.
  • Toensure areas are clean and tidy at all times.
  • Todeal with or escalate customer complaints immediately and effectively.
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat,bringing a touch of vibrant city centre style to the Yorkshirecountryside. We will create a long-lasting legacy that celebrates the richheritage and history of Grantley Hall. Offering a distinctly different anddiverse range of experiences and exceptional customer service, and combinedwith the  warmth of our welcome, and relaxed Yorkshire charm we aim tocreate memorable moments for our guests to cherish and a magical place forour friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a Sommelier to join our team. Reporting to the Director of Food and Beverage, the Sommelier will deliver and manage the wine lists, and stock across the Grantley Estate to the expected standards and assist and support the Restaurant Manager’s in ensuring that customers experience the highest level of service.

Benefits 

31days annual leave (including bank holidays) increasing withservice, Simply Health Cash Plan, Employee Assistant Line, discounts withsome fantastic Yorkshire attractions access to our Grantley Gateway reward,recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities

•             To implement a wine list that’s of the correct style and price point for each venue.

•             Be able to competently deliver training to other members of the restaurant teams.

•             Be able to build a bar and drinks list to the expected standard.

•             To lead, manage and inspire your staff to deliver outstanding customer service.

•             Counting cash, reconciling payments ad banking according to company systems.   

•             Responsible for rotas/staffing levels.

•             Responsible for maintaining good staff welfare.

•             Training and development of all staff using the company procedures.

•             To deliver wine events and tastings to our customers and members.

•             To manage and take ownership of the cellars and distribution of stock.

•             Serving customers directly during busy periods and be able to completely cover the job description of each front of house role.

•             Undertake monthly stock takes and overseeing and ordering of stock, keeping prices and bins up to date in the EPOS system

•             Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings

Desirable Candidate

•             Tohave outstanding customer service skills.

•             To be presentable and smart in appearance at all times.

•             To treat customers and team members with respect.

•             All new customers get a friendly greeting, all leaving ones get a sincere goodbye.

•             To have a proven track record in building a notable wine list 

•             To enjoy going the extra mile for guests, in providing them an enjoyable experience 

•             To ensure that you follow the challenge 25 policy strictly.

•             To be qualified to level 3 WSET or similar or above

•             To ensure a welcoming and atmospheric ambience.

•             To ensure areas are clean and tidy at all times.

•             To deal with or escalate customer complaints immediately and effectively.

Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat,bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for an experienced Head Gardener/ Estate Manager to join our team. Reporting to the Facilities Manager, the Head Gardener will supervise a small team of dedicated gardeners, take responsibility for all gardening activities and maintaining the garden around the hotel to five star standards. 

Benefits 

31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward,recognition and wellbeing platform, use of team gym and uniform. 

Key Responsibilities
  • To maintain the hotel to the highest level of presentation.
  • To be able to work as a team member and communicate effectively at all levels.
  • As part of the Gardening team carry out all necessary tasks as instructed by the facilities manager or his assistant.
  • To ensure the highest levels of presentation of the Hotel are always kept.
  • To uphold the team SOP’s given to you
  • To ensure daily health and safety checks are carried out in accordance with the company’s health and safety policy.
  • To participate willingly in organised training sessions within the hotel and own department.
  • To be able to meet deadlines and work under pressure.
  • To maintain a high standard of good personal hygiene and presentation.
  • Cutting and maintaining lawns and grass to a variety of finishes, using a variety of machines.
  • Leaf-clearing and litter picking including empty bins.
  • Greenhouse and nursery practices.
  • Desirable Candidate
    • The successful individual will be confident, self motivatedand present a professional persona in all circumstances.
    • Excellent verbal communication.
    • The ability to demonstrate a strong customer serviceethos and the ability to deliver consistently high levels of service delivery.
    • A flexible approach to work is required given thestart up nature of the business.
    • To have experience in working in a large garden.
    • Good knowledge of plants, lawncare, glasshouse work,machinery.
    • Horticultural experience, 3 to 5 years.
    • Experience in working on chef’s garden

    Accredited By

    Working Forward Disability Confident Mindful Employer Workplace Wellbeing

    Partners

    HIT Hospitality Action Spring Board