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Working for Grantley Hall is a not just a job; it’s looking forward to coming to work with a friendly and supportive network of people every day; it’s working hard to achieve and exceed your own personal expectations day in, day out. If you’d like to work towards a 5 star career in a luxury 5 star hotel and wellness retreat, take a look at our current vacancies and take that next step to success now.
Overview

Magical | Respectful | Innovative | Passionate | Consisten

tGrantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a Chef de Rang in Shaun Rankin at Grantley Hall, to ensure our guests receive a five star service.

Benefits 
31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform

Key Responsibilities
  • To ensure that the service is always performed in a professional manner and to the standards of Grantley Hall ensuring guest satisfaction. 
  • To be fully knowledgeable about all menus you and capable of offering deep explanations when requested.
  • Responsible for preparing your section to the highest standards, ensuring all mise en place is correct, carrying our daily schedules.
  • Enthusiastic, quick thinking and welcoming personality.
  • To assist in maintaining the tidiness and cleanliness of the restaurant and areas.
  • To make sure all standards are being delivered to the highest level.
  • Communicate effectively at all levels.
  • Ensure you always uphold the reputation of the restaurant.
  • To organise and assist all preparation needed prior to service.
  • Responsible for supervising junior members of the team.
Desirable Candidate
  • Previous experience in a fine dining restaurant or the willing to learn.
  • Be passionate about delivering the highest levels of service to our guests in an engaging way.
  • Ability to work under pressure.
  • Excellent verbal and written communication in English.
  • Looking to progress and move forward within the industry.
  • Enthusiastic and a love for food and wine.
  • A great team player, with lots of charm, confidence and enthusiasm.
  • Outstanding personal presentation and grooming.
  • Excellent attention to detail.
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for multiple Chef de Parties in Shaun Rankin at Grantley Hall to ensure our guests receive a five star service.


Benefits

31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform.

Key Responsibilities
  • Have good organisational skills and comfortable working in a high-level pressured environment. 
  • Follow and manage all HACCAP procedures with the kitchen management team
  • All orders are checked and accounted for freshness and quality
  • Mange your team effectively
  • To ensure the training and standards are always kept
  • To ensure the staffing levels are kept to the correct business levels
  • Run an organised efficient clean section
  • Full awareness of all menu items, their recipes, methods of production, presentation standards.
  • To uphold the team SOP’s given to you
Desirable Candidate
  • Show quality leadership and Management skills
  • A good knowledge of classical and technical cooking methods
  • Ability to work under pressure
  • Enthusiastic, quick thinking and welcoming personality
  • Excellent attention to detail in all aspects of the role
  • Self-motivated and present a professional persona
  • Solid leadership and Management skills
  • Have a high level of creativity 
  • Reliable and conscientious
  • A flexible approach to work required given the start-up nature of the business
  • Held a similar position within a quality graded establishment
  • 'Can do' attitude
  • Team player
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for multiple Kitchen Porters in Shaun Rankin at Grantley Hall to ensure our guests receive a five star service.

Benefits

31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform.

Key Responsibilities
  • Carrying out basic cleaning tasks as fast as possible.
  • Collecting and washing up pots and pans.
  • Cleaning crockery & cutlery and ensuring food preparation sites are clean and ready.
  • Ensuring the storeroom remains organised.
  • Making sure work surfaces, floors and walls are always clean and sanitised.
  • Cleaning dishes manually and by using the dishwasher.
  • Supporting in basic food preparation.
  • Washing pots, pans and any other kitchen equipment’s.
  • Hold the kitchen work areas in accordance with HACCP regulations.
  • Responsible for maintaining the hygiene of the main catering areas to enable the delivery of high standard catering services in adherence with all health & safety/food safety regulations and best practice.
Desirable Candidate
  • Ability to work under pressure.
  • Be able to work safely in a busy environment. 
  • Can accurately follow instructions.
  • Knowledge of the hospitality industry.
  • Excellent verbal communication skills.
  • Able to perform well and remain professional whilst under pressure
  • Able to work unsupervised.
  • Physically fit and able to lift safely heavy weights.
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.


Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for multiple Commis Chef in Shaun Rankin at Grantley Hall to ensure our guests receive a five star service.

Benefits 

31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform.

Key Responsibilities
  • Have good organisational skills and comfortable working in a high-level pressured environment. 
  • Follow all HACCAP procedures with the kitchen management team
  • Follow recipes in order to ensure consistency
  • Assist in all aspects of kitchen duties
  • To uphold the team SOP’s given to you
Desirable Candidate
  • Ability to work under pressure
  • Enthusiastic, quick thinking and welcoming personality
  • Excellent attention to detail in all aspects of the role
  • self-motivated and present a professional persona 
  • Reliable and conscientious
  • A flexible approach to work required given the start-up nature of the business
  • 'Can do' attitude
  • Team player
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a number of cocktail waiters in our Pan-Asian bar, Bar EightyEight, ensure our guests receive a five star service.

Benefits 
31 days annual leave (including bank holidays) increasing with service, Simply Health Cash Plan, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform

Key Responsibilities
  • Delivering the Bar & Restaurant EightyEight concept and ethos to the required five star standards out-lined in the Procedure Guidelines.
  • Be able to competently set-up, maintain the operation of the bars during service.
  • To inspire and motivate your peers to deliver outstanding customer service.
  • Responsible for cash and stock security.
  • To attend staff meetings and daily briefings ensuring you are fully aware of what is going on around Grantley Hall.
  • Responsible for arriving at work 15 minutes early and fitting the appearance guidelines and creating a positive atmosphere in the workplace.
  • Complete all compulsory training and development provided by the Grantley Academy and G.A.P
  • To ensure the venue is kept clean throughout service and to leave the venue clean and organized for the next shift.
  • To provide clear and concise handovers to your team between shifts.
  • To learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests.
  • Carry out the set up and breakdown of the bar.
  • Serving customers directly and be able to convey Grantley Hall values throughout their stay.
  • Escalate any complaints to Management or supervisors
  • To work with the restaurant and bar team to ensure food and beverage is delivered inline with our 5 star service.
  • Report any unsavory or loud guests to management for them to deal with.
Desirable Candidate
  • To have outstanding customer service skills.
  • To be presentable and smart in appearance at all times.
  • To treat customers and team members with respect.
  • All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
  • To make sure every time you interact with a customer you are friendly and talkative, even under pres-sure.
  • To enjoy going the extra mile for guests, in providing them an enjoyable experience.
  • To ensure that you follow the challenge 25 policy strictly.
  • When time allows you should be able to enjoy chat with your customers and enjoy yourself.
  • To ensure a welcoming and atmospheric ambience.
  • To ensure areas are clean and tidy at all times.
  • To deal with or escalate customer complaints immediately and effectively.
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a number of  Sous Chefs to ensure our guests receive a five star service.

Chef De Partie

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Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, 5 star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE performance centre, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

We are looking for an number of Chef de Partie's to join the Grantley Hall team.


Benefits  

31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform


Key Responsibilities
  • To assist the Head Chef in the day to day running of the kitchen.
  • To ensure the whole team is working to safe and legal practices.
  • To ensure the training standards are kept at all time. 
  • To help ensure staffing levels are kept to the correct business levels.
  • To ensure all products entering and leaving the kitchens are set to the Grantley Standards.
  • To uphold the team SOPs given to you.
  • To track, replenish and keep in date order the stock holding.
  • To be pro-active with customer comments and complaints.
  • To be aware of up to date modern trends and be "industry aware". 
  • To identify areas for upselling opportunity and be proactive in increasing revenue generation in all areas of the business.  
Desirable Candidate
  • The successful individual will be confident, self motivated and present a professional persona in all circumstances. 
  • Have a high level of creativity and reliability. 
  • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery. 
  • Knowledge and understanding of a procurement system would be an advantage.
  • A flexible approach to work is required given the start up nature of the business.
  • Held a similar position within a quality graded establishment.
  • Can produce a number of quality references.  
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a number of Commis / Waiters to join our team, to ensure our guests receive a five star service.

Key Responsibilities
  • To ensure that the service is always performed in a professional manner and to the standards of Grantley Hall.
  • To operate the pass with maximum efficiency and cleanliness.
  • To assist with all cleaning and service within the restaurant.
  • To take complete responsibility of your working area.
  • Communicate effectively with the kitchen and senior staff.
  • To ensure you always uphold the reputation of the restaurant.
  • To organise and assist all preparation needed prior to service.
  • Preparing the restaurant mise-en-place.
  • Efficiently complete tasks on checklists.
Desirable Candidate
  • Team player who love to smile and interact with guests and team alike.
  • Previous experience in a restaurant is key or very keen learner.
  • Be passionate about delivering the highest levels of service to our guests in an engaging way.
  • Ability to work under pressure.
  • Excellent verbal and written communication in English.
  • Looking to progress and move forward within the industry.
  • Enthusiastic and a love for food, wine and delivering high standards with a smile. 
  • A great personality, with lots of charm, confidence and enthusiasm.
  • Outstanding personal presentation, punctual and self-motivated.
  • Excellent attention to detail.
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE performance centre, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for a number of Commis Chefs to assist with the smooth running of a section in one of our 5 star kitchens. 


Benefits 

31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform, use of team gym and uniform, team accommodation for eligble roles.  

Key Responsibilities
  • To assist the head chef in the day to day running of the kitchen.
  • To work to safe and legal practices.
  • To ensure the high standards are kept at all times.
  • To ensure all products entering and leaving the kitchens are to the set Grantley standards.
  • To work with the team to set SOP's. 
  • To track, replenish and keep in date order the stock holding.
  • To be pro-active in all actions and tasks set for you. 
Desirable Candidate
  • The successful individual will be willing to learn, self motivated and present a professional persona in all circumstances. 
  • Have a passion for food and cooking.
  • Have excellent time keeping skills. 
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for multiple Houseman to ensure our guests receive a five star service.

Benefits

31 days annual leave (including bank holidays) increasing with service, Employee Assistant Line, discounts with some fantastic Yorkshire attractions access to our Grantley Gateway reward, recognition and wellbeing platform

Key Responsibilities
  • Giving guests a warm greeting when checking in to the hotel, offering help where needed to every guest.
  • Park and retrieve guest cars as appropriate, securing the keys behind reception/in the concierge safe.
  • Have a varied knowledge of the area, schedule arrangements for hotel guests such as carriages, reservations, route planning.
  • Moving furniture and setting up rooms for events, ensuring the hotels 5 star standards are met.
  • Ensuring the hotel lobby and surrounding areas are kept spotless, polishing reflective surfaces and dust free throughout.
  • Maintain that the appearance, cleanliness and safety standards are adhered to.
  • Assist in other areas of the hotel when needed.
  • Ensuring that you are staying proactive during less demanding periods.
  • Ensure all guests needs are met if not exceeded.
  • Ensuring you are meeting procedure guidelines.
  • Must possess a polite phone etiquette and communication skills.
  • Must have impeccable grooming standards.
  • Report any complaints or issues to the concierge or front office manager.
Desirable Candidate
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.


Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for Cocktail Waiters in Norton Bar, to ensure our guests receive a five star service.


Key Responsibilities
  • Delivering the Fletchers Restaurant & Bar concept and ethos to the required five-star standards outlined in the Procedure Guidelines.
  • Be able to competently set-up, maintain the operation of the bars during service.
  • To inspire and motivate your peers to deliver outstanding customer service.
  • Responsible for cash and stock security.    
  • To attend staff meetings and daily briefings ensuring you are fully aware of what is going on around Grantley Hall present and future.
  • Responsible for arriving at work 15 minutes early and fitting the appearance guidelines and creating a positive atmosphere in the workplace.
  • Complete all compulsory training and development provided by the GH Academy and G.A.P
  • To ensure the venue is kept clean throughout service and to leave the venue clean and organized for the next shift.
  • To provide clear and concise handovers to your team between shifts.
  • To learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests.
  • Carry out the set up and breakdown of the bar.
  • Serving customers directly and be able to convey GH values throughout their stay.
  • Escalate any complaints to Management or supervisors
  • To work with the restaurant and bar team to ensure food and beverage is delivered in line with our 5-star service.
  • Report any unsavory or loud guests to management for them to deal with.
Desirable Candidate
  • To have outstanding customer service skills.   
  • To be presentable and smart in appearance at all times.
  • To treat guests and team members with respect.
  • To have a passion about making drinks and learning the art of mixology and love to make cocktails.
  • All new guests get a friendly greeting, all leaving ones get a sincere goodbye.
  • To make sure every time you interact with a guest you are friendly and talkative, even under pressure.
  • To enjoy going the extra mile for guests, in providing them an enjoyable experience.
  • To ensure that you follow the challenge 25 policy strictly.
  • When time allows you should be able to enjoy chat with your guests and enjoy yourself.
  • To ensure a welcoming and atmospheric ambience.
  • To ensure areas are clean and tidy at all times.
  • To deal with or escalate customer complaints immediately and effectively by following the correct procedures.
Overview

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Grantley Hall is due to open in Spring 2019, we have an exciting opportunity for multiple Kitchen Porters to ensure our guests receive a five star service.

Key Responsibilities
  • Carrying out basic cleaning tasks as fast as possible.
  • Collecting and washing up pots and pans.
  • Cleaning crockery & cutlery and ensuring food preparation sites are clean and ready.
  • Ensuring the storeroom remains organised.
  • Making sure work surfaces, floors and walls are always clean and sanitised.
  • Cleaning dishes manually and by using the dishwasher.
  • Supporting in basic food preparation.
  • Washing pots, pans and any other kitchen equipment’s.
  • Hold the kitchen work areas in accordance with HACCP regulations.
  • Responsible for maintaining the hygiene of the main catering areas to enable the delivery of high standard catering services in adherence with all health & safety/food safety regulations and best practice.
Desirable Candidate
  • Ability to work under pressure.
  • Be able to work safely in a busy environment. 
  • Can accurately follow instructions.
  • Knowledge of the hospitality industry.
  • Excellent verbal communication skills.
  • Able to perform well and remain professional whilst under pressure
  • Able to work unsupervised.
  • Physically fit and able to lift safely heavy weights.
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in July 2019, we have an exciting opportunity for Evening Housekeeper to ensure our guests receive a five star service.



Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • Adhere to the procedures and methods laid down in the Standards of Performance Manual for servicing and maintaining guest areas
  • Keep strictly to the times allocated for each room so service is giving whilst guest is at dinner, Observe and note all DND signs, if service is refused ensure guests still have all the they need to be comfortable and replenish any requests
  • Refresh and tidy public area bathrooms and lounges where required.
  • Deliver guests laundry if required, keeping to the presentation guidelines.
  • Launder and act as valet for any guests clothing requests.
  • Keep equipment in good working order, following health and safety procedures when in use and store items in the appropriate manner.
  • Secure all housekeeping areas and return all keys to the main reception for overnight storage.
  • Re-stock working trolleys and store cupboards to the guidelines specified, do not overstock and ensure that store areas are kept clean and hazard free. Be considerate of other team members.
  • Arriving punctually for the start of shift so team briefs and training can be carried out
  • Report to your housekeeper on duty any special requests given to you by guests directly, so these preferences can be noted
  • Always follow all health and safety procedures and follow all security measures
  • Follow procedures for the storing and movement of clean and dirty linens.
  • Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness.
  • Report any guest induced damage to your supervisor as soon as possible
  • Report any maintenance issues you observe to your supervisor or directly to maintenance or duty manager.
  • Handle and remove rubbish in accordance to guidelines
  • Report and store lost property found in accordance to company guidelines
  • Attend training courses when required.
  • Ensure you follow all timekeeping procedures and follow policy regarding notification of absence.
  • Support your fellow team members
  • Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
  • Ensure that requests by HOD and other Senior Management members are completed.
  • Notify Head of Department or General Manager in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other reasonable duties that may be requested
Desirable Candidate
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in July 2019, we have an exciting opportunity for Housekeepers to ensure our guests receive a five star service.

Full Time and Part Time Hours available, including 9.30am - 3pm and 6pm and 10pm shifts.

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support. 

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.

 

Key Responsibilities
  • Adhere to the procedures and methods laid down in the Standards of Performance Manual for servicing and maintaining guest areas
  • Keep equipment in good working order, following health and safety procedures when in use and store items in the appropriate manner
  • Re-stock working trolleys and store cupboards to the guidelines specified, do not overstock and ensure that store areas are kept clean and hazard free. 
  • Be considerate of other team members
  • Arriving punctually for the start of shift so team briefs and training can be carried out
  • Report to your housekeeper on duty any special requests given to you by guests directly, so these preferences can be noted
  • Always follow all health and safety procedures and follow all security measures
  • Follow procedures for the storing and movement of clean and dirty linens
  • Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
  • Report any guest induced damage to your supervisor as soon as possible
  • Report any maintenance issues you observe to your supervisor or directly to maintenance on the answer phone so there is no delay to the guest arrival time
  • Handle and remove rubbish in accordance to guidelines
  • Report and store lost property found in accordance to company guidelines
  • Attend training courses when required
  • Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
  • Support your fellow team members
  • Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
  • Ensure that requests by HOD and other Senior Management members are completed.
  • Notify Head of Department or General Manager in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other reasonable duties that may be requested
Desirable Candidate
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent

Grantley Hall is due to open in July 2019, we have an exciting opportunity for Room Attendant to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support. 

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel

Key Responsibilities

  • Adhere to the procedures and methods laid down in the Standards of Performance Manual for servicing and maintaining guest areas
  • Keep equipment in good working order, following health and safety procedures when in use and store items in the appropriate manner
  • Re-stock working trolleys and store cupboards to the guidelines specified, do not overstock and ensure that store areas are kept clean and hazard free. Be considerate of other team members
  • Arriving punctuality for the start of shift so team briefs and training can be carried out
  • Report to your housekeeper on duty any special requests given to you by guests directly, so these preferences can be noted
  • Always follow all health and safety procedures and follow all security measures
  • Follow procedures for the storing and movement of clean and dirty linens
  • Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
  • Report any guest induced damage to your supervisor as soon as possible
  • Report any maintenance issues you observe to your supervisor or directly to maintenance on the Ansa phone so there is no delay to the guest arrival time
  • Handle and remove rubbish in accordance to guidelines 
  • Report and store lost property found in accordance to company guidelines
  • Attend training courses when required 
  • Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
  • Support your fellow team members
  • Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
  • Ensure that requests by HOD and other Senior Management members are completed.
  • Notify Head of Department or General Manager in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provide.
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other reasonable duties that may be requested
Desirable Candidate
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent
Grantley Hall is due to open in July 2019, we have an exciting opportunity for Chef de Rang to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s
Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accomondation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform
Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.
Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • To ensure that the service is always performed in a professional manner and to the standards of Grantley Hall ensuring guest satisfaction.
  • To be fully knowledgeable about all menus, and capable of offering explanations when requested.
  • Responsible for preparing your section to the highest standards, ensuring all tables are setup correctly, carrying out daily schedules, making sure checklists are completed in a timely manner.
  • Doing checkbacks on guest’s tables and reporting to the line manager if there is any issues.
  • Enthusiastic, quick thinking, welcoming and always happy to help attitude.
  • To assist in maintaining the tidiness and cleanliness of the restaurant and common areas.
  • To make sure all standards are being delivered to the highest level.
  • Communicate effectively at all levels.
  • Ensure you always uphold the reputation of the restaurant and the company.
  • To organise and assist all preparation needed prior to service.
  • Responsible for supervising junior members of the team.
Desirable Candidate
  • Team player who loves to smile and interact with guests and team alike.
  • Previous experience in a restaurant is key or to be a very keen learner.
  • Be passionate about delivering the highest levels of service to our guests in an engaging way.
  • Ability to work under pressure.
  • Excellent verbal and written communication in English.
  • Looking to progress and move forward within the industry.
  • Enthusiastic and a love for food, wine and delivering high standards with a smile. 
  • A great personality, with lots of charm, confidence and enthusiasm.
  • Outstanding personal presentation, punctual and self-motivated.
  • Excellent attention to detail.
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent
We have an exciting opportunity for Laundry Assistant to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.
 
Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • Adhere to the procedures and methods laid down in the Standards of Performance Manual
  • Assist in the organisation all linens, the rotation of, the storing of and the stocktaking of prioritising departmental linens in accordance with function
  • Being aware of function timings and dates from the diary to be proactive in ensuring supplies to food and beverage outlets
  • To keep a consistent supply to the spa of towels, therapist items and robes, keeping a consistent check on levels.
  • Assist in the organisation of all distribution and collection of clean and dirty linen and uniforms.
  • Assist with the cleaning of guest laundry within the company guidelines and the sending and delivery of guest or staff dry cleaning
  • Assist with laundering of staff uniform and the distribution of items to existing and new staff
  • Repair of uniforms and guest linens, duvet covers, robes etc
  • Act as guest valet throughout the time on duty, pressing of suits or meeting any light laundering requests.
  • possible dealing of wedding dress steaming but only after disclaimer agreement has been obtained.
  • Assist with the monthly stocktake and complete appropriate paperwork.
  • Assist in the ordering of laundry materials
  • Responsibility for checking machinery and equipment for faults and report any defects to the maintenance department in the accepted manner or to the laundry machine provider for service calls
  • Responsibility for ensuring that procedures are in place and are followed to maintain a safe and clean working environment.
  • Operating a clean for dirty laundry service for staff linens and keeping records of transactions when and by
  • Be aware of guest and hotel security always and ensure all cupboards and storage areas are kept locked after completion of bedrooms
  • Attend training sessions as required.
  • Be aware of individual responsibilities under the Health and Safety at Work Act and ensure safe working methods are always followed
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
  • Ensure that requests by HOD and other Senior Management members are completed.
  • Notify Head of Department or General Manager in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other duties that may be requested
Desirable Candidate
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent
Grantley Hall is due to open in July 2019, we have an exciting opportunity for part time server's in Restaurant EightyEight to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.
 
Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • Delivering the Eighty Eight Restaurant and Bar concept and ethos to the required five star standards out-lined in the Procedure Guidelines.
  • Be able to competently maintain the operation of the restaurant and bars during service.
  • To inspire and motivate your peers to deliver outstanding customer service.
  • Responsible for cash and stock security.
  • To attend staff meetings and daily briefings ensuring you are fully aware of what is going on around Grantley Hall.
  • Responsible for arriving at work 15 minutes early and fitting the appearance guidelines and creating a positive atmosphere in the workplace.
  • Complete all compulsory training and development provided by the GH Academy and G.A.P
  • To ensure the venue is kept clean throughout service and to leave the venue clean and organized for the next shift.
  • To provide clear and concise handovers to your team between shifts.
  • To learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests.
  • Carry out the set up and breakdown of the restaurant.
  • Serving customers directly and be able to convey GH values throughout their stay.
  • Escalate any complaints to Management or supervisors
  • To work wih the kitchen and bar team to ensure food and beverage is delivered inline with our 5 star service.
  • Report any unsavory or loud guests to management for them to deal with.
Desirable Candidate
  • To have outstanding customer service skills.
  • To be presentable and smart in appearance at all times.
  • To treat guest and team members with respect.
  • All new guests get a friendly greeting, all leaving ones get a sincere goodbye.
  • To make sure every time you interact with a guest you are friendly and talkative, even under pressure.
  • To enjoy going the extra mile for guests, in providing them an enjoyable experience.
  • To ensure that you follow the challenge 25 policy strictly.
  • When time allows you should be able to enjoy chat with your guests and enjoy yourself.
  • To ensure a welcoming and atmospheric ambience.
  • To ensure areas are clean and tidy at all times.
  • To deal with or escalate guests complaints immediately and effectively. 


STRICTLY NO AGENCIES
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent
We have a number of exciting opportunities for a Concierge team to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommondation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
• We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
• We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
• We are proud to be a mindful employer and we have mental health first aiders on site.
• We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
• We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support. 

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • Giving guests a warm greeting when checking in to the hotel, offering help where needed to every guest.
  • Greeting VIP’s into the hotel by name and ensuring luggage is immediately to their rooms.
  • Park and retrieve guest cars as appropriate, securing the keys behind reception/in the concierge safe.
  • Have a varied knowledge of the area, schedule arrangements for hotel guests such as carriages, reservations, route planning.
  • Moving furniture and setting up rooms for events, ensuring the hotels 5 star standards are met.
  • Ensuring the hotel lobby and surrounding areas are kept spotless, polishing reflective surfaces and dust free throughout.
  • Maintain that the appearance, cleanliness and safety standards are adhered to.
  • Assist in other areas of the hotel when needed.
  • Delegate tasks and managing the hotel porters, ensuring they are being proactive, helping other areas of the hotel where necessary.
  • Ensure all guests needs are exceeded.
  • Respond to guest requests, providing an in depth knowledge, efficient and helpful information promptly.
  • Ensuring all hotel porters are meeting procedure guidelines and saving budget where necessary.
  • Must possess strong sales skills, polite phone etiquette and communication skills.
  • Must have impeccable grooming standards.
  • Report any complaints or issues to the front office manager.


STRICTLY NO AGENCIES PLEASE
Desirable Candidate
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent
We have a number of exciting opportunities for a Concierge team to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommondation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
• We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
• We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
• We are proud to be a mindful employer and we have mental health first aiders on site.
• We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
• We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • Supporting the operation of the EightyEight restaurant to the required five star standards outlined in the Procedure Guidelines.
  • Be able to competently supervise the operation of the restaurant during evening and late evening service.
  • To lead, manage and inspire your staff to deliver outstanding customer service.
  • Counting cash, reconciling payments ad banking according to company systems.
  • Responsible for rotas/staffing levels.
  • Responsible for maintaining good staff welfare.
  • To control the atmosphere of the venue, ensure lighting and music are appropriate and inviting, will need to be adjusted at appropriate times of the day.
  • Supervise the set up and breakdown of the restaurant.
  • Serving customers directly during busy periods and be able to completely cover the job description of each front of house role.
  • Undertake monthly stock takes and overseeing and ordering of stock.
  • Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.
  • You will need to make sure the venue is clean and that inappropriately loud /drunk /unsavoury people are dealt with and moved on.
Desirable Candidate
  • Key Skills, Qualities & Experience
  • To have outstanding customer service skills.
  • To be presentable and smart in appearance at all times.
  • To treat customers and team members with respect.
  • All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
  • To make sure every time you interact with a customer you are friendly and talkative, even under pressure.
  • To enjoy going the extra mile for guests, in providing them an enjoyable experience
  • To ensure that you follow the challenge 25 policy strictly
  • When time allows you should be able to enjoy chat with your customers and enjoy yourself
  • To ensure a welcoming and atmospheric ambience.
  • To ensure areas are clean and tidy at all times.
  • To deal with or escalate customer complaints immediately and effectively.

STRICTLY NO AGENCIES

Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent
We have a number of exciting opportunities for a Concierge team to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommondation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
• We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
• We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
• We are proud to be a mindful employer and we have mental health first aiders on site.
• We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
• We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • To assist the Conference and Banqueting Manager in the day to day running of the venue and department.
  • To ensure the whole team is working to safe and legal practices.
  • To ensure the training and standards are kept at all times.
  • To ensure the staffing levels are kept to the correct business levels.
  • To ensure all products served to and/or provided for the guest to the set Grantley standards.
  • To uphold the team SOP’s given to you.
  • To ensure stock holding is tracked, replenished and kept in order.
  • To be pro-active with customer comments and complaints.
  • To be aware of up to date modern trends and be “industry aware”.
  • To identify areas of upselling opportunity and be proactive in increasing revenue generation for all areas of the business.
Desirable Candidate
  • The successful individual will be confident, self-motivated and present a professional persona in all circumstances.
  • Have a high level of creativity and reliability.
  • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
  • Previous experience in a Food and Beverage setting is essential.
  • Knowledge and understanding of Delphi would be advantageous.
  • Knowledge and proven experience of bar work would be beneficial.
  • A flexible approach to work is required given the start up nature of the business.
  • Held a similar position within a quality graded establishment.
  • Can produce a number of quality references.

STRICTLY NO AGENCIES
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent
We have a number of exciting opportunities for a Concierge team to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommondation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing

We are proud to be accredited by The Workplace Wellbeing Charter.
• We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
• We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
• We are proud to be a mindful employer and we have mental health first aiders on site.
• We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
• We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • To assist the Conference and Banqueting Manager in the day to day running of the venue and department.
  • To ensure the whole team is working to safe and legal practices.
  • To ensure the training and standards are kept at all times.
  • To ensure the staffing levels are kept to the correct business levels.
  • To ensure all products served to and/or provided for the guest to the set Grantley standards.
  • To uphold the team SOP’s given to you.
  • To ensure stock holding is tracked, replenished and kept in order.
  • To be pro-active with customer comments and complaints.
  • To be aware of up to date modern trends and be “industry aware”.
  • To identify areas of upselling opportunity and be proactive in increasing revenue generation for all areas of the business.
Desirable Candidate
  • The successful individual will be confident, self-motivated and present a professional persona in all circumstances.
  • Have a high level of creativity and reliability.
  • The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
  • Previous experience in a Food and Beverage setting is essential.
  • Knowledge and understanding of Delphi would be advantageous.
  • Knowledge and proven experience of bar work would be beneficial.
  • A flexible approach to work is required given the start up nature of the business.
  • Held a similar position within a quality graded establishment.
  • Can produce a number of quality references.

STRICTLY NO AGENCIES
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for a Head Waiter at Fletchers.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support. 

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
  • To ensure that the service is always performed in a professional manner and to the standards of Grantley Hall ensuring guest satisfaction.
  • To be fully knowledgeable about all menus you and capable of offering deep explanations when requested.
  • Responsible for preparing your section to the highest standards.
  • Enthusiastic, quick thinking and welcoming personality.
  • To assist in maintaining the tidiness and cleanliness of the restaurant and areas.
  • To make sure all standards are being delivered to the highest level.
  • Communicate effectively at all levels.
  • Ensure you always uphold the reputation of the restaurant.
  • To organise and assist all preparation needed prior to service.
  • Responsible for supervising junior members of the team.
Desirable Candidate
  • To be a team player.
  • Previous experience in a fine dining restaurant or the willing to learn.
  • Be passionate about delivering the highest levels of service to our guests in an engaging way.
  • Ability to work under pressure.
  • Excellent verbal and written communication in English.
  • Looking to progress and move forward within the industry.
  • Enthusiastic and a love for food and wine.
  • A great team player, with lots of charm, confidence and enthusiasm.
  • Outstanding personal presentation and grooming.
  • Excellent attention to detail.
STRICTLY NO AGENCIES
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for ELITE Gym Personal Trainer (Coach) to ensure our guests receive a five star service.

 Benefits

• 31 days annual leave (including bank holidays) increasing with service,
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases. 
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well as team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. 
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing  

 We are proud to be accredited by The Workplace Wellbeing Charter.
• We encourage a balanced diet by offering complimentary meals whilst on duty.

• We are proud to be a mindful employer and we have mental health first aiders on site. 
• We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
• We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements. 
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.


Key Responsibilities
  • Deliver all business operational tasks and functions efficiently to a high standard without compromise.
  • Comply with and maintain all Health & Safety of self and others in accordance with company Health & Safety policies and procedures.
  • Attend all meetings and training as directed by Director of ELITE and ELITE Gym Manager. 
  • Complete all required online training annually as listed on Grantley Hall Portal (Flow).
  • Report customer’s comments/feedback, passing on suggestions and dealing with or referring complaints immediately to relevant management in order to resolve matters without delay.
  • Maintain current (in-date) and competent in skills required for this role.
  • Clean, tidy and maintain high standards of cleanliness of all equipment and facilities to ensure the highest standard are achieved and maintained.
  • Ensure ELITE Gym (including spa pool) facilities are opened and secured during specified operating times.  This also includes daily walk rounds.    
  • Provide a first class customer service and experience by interacting confidently, professionally in a courteous manner to ensure all clients’ needs are met.
  • Conduct fitness assessments and testing to establish client’s fitness levels, skills and goals in order to design individual bespoke fitness programmes, using innovative and challenging exercises to keep clients interested, engaged and motivated.
  • Conduct one-on-one or group fitness classes/sessions as and when required.
  • Keeping up to date with the latest evidenced based fitness training techniques and best practice.
  • Undertake training so that you understand how to use/operate ELITE Gym’s specialist equipment including; whole body cryotherapy, medistream aqua massage, underwater treadmill, altitude training facilities, VO2 Max testing equipment and methods.
  • Knowledge and understanding of pool and plant room facilities, training and operation.
  • To carry out any other duties which fall within the broad spirit, scope and purpose of this job description.

Desirable Candidate

Essential

  • REPs Level 2 or above, or equivalent...accreditation certificate
  • Excellent written and oral communication skills
  • Excellent interpersonal and customer service skills
  • Excellent time keeping and organisational skills

Desirable

  • Pool and plant training (Training provided)
  • First Aid (Training provided)

Attributes

  • Ability to inspire and motivate our clients
  • Ability to deliver a high level of customer care
  • High levels of enthusiasm and drive
  • Have a friendly and outgoing personality

Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for House Porters to ensure our guests receive a five star service.
Full Time and Part Time Hours available, including 9.30am - 3pm and 6pm and 10pm shifts.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s
Key Responsibilities
  • Adhere to the procedures and methods laid down in the Standards of Performance manual
  • Keep equipment in good working order, follow health and safety procedures when in use and store items in the appropriate manner
  • Re-stock working trolleys and store cupboards to the guidelines specified, do not overstock and ensure that store areas are kept clean and hazard free. Be considerate of other team members
  • Ensure you conduct your role within the timing guidelines set down daily by your supervisor so other departmental needs are met at the appropriate time
  • Always conduct your role in compliance with the risk assessment training for manual handling
  • Arrive punctually for the start of shift so team briefs and training can be carried out
  • Always follow all health and safety procedures and follow all security measures
  • Follow procedures for the storing and movement of clean and dirty linens, report any issues to the laundry manager
  • Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
  • Report any linens damaged to your supervisor as soon as possible, section out and log for required repair
  • Report any maintenance issues you observe to your supervisor or directly to maintenance on the Ansa phone so there is no delay to the guest arrival time
  • Handle and remove rubbish in accordance to guidelines
  • Report and store lost property found in accordance to company guidelines
  • Attend training courses when required
  • Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
  • Support your fellow team members
  • Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
  • Ensure that requests by HOD and other Senior Management members are completed with regard to your role.
  • Notify Head of Department or duty housekeeper in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other reasonable duties that may be requested
Desirable Candidate
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent

Due to continued success we have an exciting opportunity for two additional Reservation Agents to join our team.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s

Benefits

31 days annual leave (including bank holidays) increasing with service,
Modern and spacious live in accommodation for eligible roles.
Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
Increased maternity and paternity leave with length of service.
We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. Pension - Eligible team members will benefit from a NEST pension scheme.24/7 team assistant line.
Complimentary nutritious meal when on duty.
Team Member of the Month Awards.
Refer a Friend Award.
All team members will be issued with a bespoke Grantley Hall uniform
Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
Handle incoming room, restaurant and spa booking enquiries to company standard.

To convert all incoming enquiries to agreed targets in order to generate maximum revenue.

To accurately input all reservations into the relevant system and send confirmations to the guest using the agreed company standards.

Coordinate guest stays, offering additional services and packages, noting guest requests and building profile preferences.

Provide a consistently excellent level of guest service in accordance to our values, ensuring that all guests receive special attention and recognition.

Work closely alongside all other departments to ensure excellent communication and be proactive in assisting other departments as required.

To handle small group bookings as required, liaising with the group booker to agree all details.

To be able to work both independently and as part of a team to ensure all daily processes are completed.

To be able to handle credit card and BACS payments to company standard.

To demonstrate strong sales skills and the ability to convert enquiries into sales and to upsell additional facilities and items to further increase the revenue generated for Grantley Hall.

To live the Grantley Hall Values everyday day without compromise.

To be able to meet and conduct appointments and showrounds with guests as required.

To be able to support the reception team when busy with basic reception duties such as check-in and check-out.

To be fully conversant with the hotel booking system, Alacer, and to ensure that all activities are carried out to company standard and ensure no element of a guest booking is overlooked.

To be creative and innovative in your approach to customer service to ensure all guest requirements are met and expectations exceeded.

To be prepared to represent Grantley Hall at external events, when requested, and to be a positive ambassador for the brand at all times.

To complete any other tasks as reasonably requested by the Reservations Manager, DOSM or General Manager.
Desirable Candidate
The successful individual will be confident, self-motivated and present a professional persona in all circumstances.

Good verbal and written communication skills are required. 

The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery. 

Attention to detail is vital. 

Exposure to a 4 or 5 star environment in the hospitality industry would be advantageous.

Flexible approach to working hours as there will be some weekend work and early/late shifts required to ensure office opening times are covered. 

The ability to work both individually and as part of a team
Knowledge of Alacer would be beneficial but not essential. 

STRICTLY NO AGENCIES
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work.

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for a Head Waiter at our fine dining restaurant, Shaun Rankin at Grantley Hall, to ensure our guests receive a five star service.

https://www.youtube.com/watch?v=4o1dKDe39hA&t=7s
Benefits
• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles.
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform
Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.
Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
Meeting and greeting customers, organising table reservations.

To deal responsibly with payment transactions and maintain strict control of the bills.

To lead, manage and inspire junior staff to deliver outstanding customer service.

To work closely with the Management team and take their guidance to achieve high quality service standards as described in our Service Operating Procedures.

Ensure each customer receives impeccable service.

To take the take ownership of your section.

Taking customers food orders.

Delegating tasks and checking their execution.

Supervise the set up and breakdown of the restaurant.

Undertake monthly stock takes and overseeing and ordering of stock.

Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.

Desirable Candidate
To be a team player.

Previous experience in a fine dining restaurant.

Be passionate about delivering the highest levels of service to our guest in an engaging way.

Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. 

Good written and oral communication skills.

Enthusiastic, quick thinking and welcoming personality.

Good business awareness for achieving successful performance.

Have an eye for sales and help develop the business.

A Great knowledge of food and wine. 

The ability to mentor and supervises a junior staff.

Outstanding personal presentation and grooming.

Excellent attention to detail in all aspects of the role. 

PC Literate, understanding of Microsoft outlook, Excel and Word.

STRICTLY NO AGENCIES
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for an experienced Maintenance Assistant to join our team. 

Benefits
31 days annual leave (including bank holidays) increasing with service,
Modern and spacious live in accommodation for eligible roles.
Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
Increased maternity and paternity leave with length of service.
We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
Pension - Eligible team members will benefit from a NEST pension scheme.
24/7 team assistant line.
Complimentary nutritious meal when on duty.
Team Member of the Month Awards.
Refer a Friend Award.

All team members will be issued with a bespoke Grantley Hall uniform
Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individuals requirements.

On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
To be part of the maintenance team

To maintain the hotel to the highest level of presentation.

To be able to work as a team member and communicate effectively at all levels.

As part of the maintenance team carry out all necessary tasks as instructed by the facilities manager or his assistant.

To ensure the highest levels of presentation of the Hotel are always kept.

To uphold the team SOP’s given to you.

To ensure daily health and safety checks are carried out in accordance with the company’s health and safety policy.

To participate willingly in organised training sessions within the hotel and own department.

To be able to meet deadlines and work under pressure.

To maintain a high standard of good personal hygiene and presentation.

To live the Grantley Hall Values everyday day without compromise.
Desirable Candidate
The successful individual will be confident, self motivated and present a professional persona in all circumstances.

Excellent verbal communication.

The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.

A flexible approach to work is required given the start up nature of the business.

To be able to decorate to a high standard.

To have experience working in general maintenance.

STRICTLY NO AGENCIES PLEASE
Overview
Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and ELITE luxury gym and executive wellness, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for an experienced Steward / Stores Assistant to join our team. 

Benefits
31 days annual leave (including bank holidays) increasing with service,
Modern and spacious live in accommodation for eligible roles.
Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.
Increased maternity and paternity leave with length of service.
We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
Pension - Eligible team members will benefit from a NEST pension scheme.
24/7 team assistant line.
Complimentary nutritious meal when on duty.
Team Member of the Month Awards.
Refer a Friend Award.
All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing
We are proud to be accredited by The Workplace Wellbeing Charter.
We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
We encourage a balanced diet by offering complimentary balanced meals whilst on duty,
We are proud to be a mindful employer and we have mental health first aiders on site.
We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support.

Grantley Academy
The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individuals requirements.
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.
Key Responsibilities
To be part of the Facilities team.

To maintain the hotel to the highest level of presentation.

To be able to work as a team member and communicate effectively at all levels.

As part of the facilities & stores team carry out all necessary tasks as instructed by the facilities manager or his assistant.

To ensure the highest levels of presentation of the Hotel are always kept.

To uphold the team SOP’s given to you.

To ensure daily health and safety checks are carried out in accordance with the company’s health and safety policy.

To participate willingly in organised training sessions within the hotel and own department.

To be able to meet deadlines and work under pressure.

To maintain a high standard of good personal hygiene and presentation. 

Leaf-clearing and litter picking including empty bins & dog bins.

To assist the facilities team and stores when required.

To keep canteen and corridors clean and tidy.

To live the Grantley Hall Values everyday day without compromise.
Desirable Candidate
The successful individual will be confident, self-motivated and present a professional persona in all circumstances.

Excellent verbal communication.

The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.

A flexible approach to work is required given the startup nature of the business.

To have experience in working on their own or as a team.

STRICTLY NO AGENCIES PLEASE
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering gym and ELITE performance centre, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for a Apprentice Administrator to support the learning and development team with administration duties at our dedicated training academy. This is a development role and key to the success of the academy. 

 

Benefits

  • 31 days annual leave (including bank holidays) increasing with service. 

  • Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases.

  • Increased maternity and paternity leave with length of service.

  • We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.

  • Pension - Eligible team members will benefit from a NEST pension scheme.

  • 24/7 team assistant line.

  • Complimentary nutritious meal when on duty.

  • Team Member of the Month Awards.

  • Refer a Friend Award.

  • All team members will be issued with a bespoke Grantley Hall uniform


Key Responsibilities
Support the learning & development team with administration duties at their dedicated training academy. This will involve, setting up training rooms, organising and completing evaluations, admin support for training session, managing the learning resources and completing the onboarding of new starters to Grantley Hall and the training booking system. This is a development role and key to the success of the academy and the business.
Desirable Candidate
  • Good eye for detail.
  • Ability to use PowerPoint, excel & word a must.
  • Logical, thorough and able to work on own initiative.
  • Confident when dealing with staff at all levels.
  • Able to handle confidential information.
  • Organised.
  • Confident in social interaction and speaking in group situations.
  • Approachable.
  • Able to deal with challenging situations.
Overview

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for a Duty Manager who will ensure our guests receive a five star service.

Benefits

• 31 days annual leave (including bank holidays) increasing with service,
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases. 
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well as team events and incentives. Throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. 
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing  

We are proud to be accredited by The Workplace Wellbeing Charter.
• We encourage a balanced diet by offering complimentary balanced meals whilst on duty, 
• We are proud to be a mindful employer and we have mental health first aiders on site. 
• We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
• We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support. 

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements. 
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.

Key Responsibilities
  • To deputise for the Operations Manager in his absence.
  • To ensure through effective supervision that all front of house and back of house departments are fully operational and fully staffed.
  • To report any issues and recommend appropriate action taken to the Operations Manager
  • Introducing changes as necessary following company procedures and to be responsible for monitoring these changes to ensure effectiveness.
  • To assist every department to ensure the standards and quality of Grantley Hall are adhered to.
  • To ensure guests are greeted correctly upon arrival, checked in and escorted to their rooms.
  • To ensure that the luggage is delivered swiftly to the rooms
  • To liase with Reception, Housemen and Housekeeping with arrivals and departures.
  • In the absence of the Managing Director, General Manager or the Operations Manager meet all VIP’s on their arrival and ensure that their needs are satisfied. If they are not met, ensure that they are contacted on their day of arrival.
  • To take reservation calls when necessary, managing room availability and ensuring maximum occupancy and revenue.
  • To ensure that all conference rooms are set up to the correct standard as outlined in the SOP manual by the correct time. To look after all delegates, ensuring rooms are serviced, clean, equipment provided and meals organised.
  • To ensure any maintenance issues are resolved and fixed as promptly as possible
  • To ensure all equipment functions correctly and deal with faults immediately
  • To ensure that all employees are treated fairly and consistently as outlined in their terms and conditions of employment, local legislation and company/hotel policies and procedures.
  • To attend training courses and meetings as required
  • To ensure all staff are adhering to all rules and regulations and are on time wearing the correct uniform
  • To be flexible in one’s duty and to carry out additional tasks when requested and when the business demands.
  • To complete any projects assigned by Senior Management
  • To ensure the company’s Health & Safety policy and fire procedures are adhered to at all times, making staff aware of their responsibilities
  • To know and live Grantley Hall’s values every day without compromise
  • Any other duties, deemed necessary
Desirable Candidate
Overview

Grantley Hall is an exclusive, five star luxury hotel and wellness retreat, nestled in the heart of the Yorkshire Dales. With 47 exquisite rooms and suites, four exceptional restaurants – ranging from fine dining to Pan-Asian experience dining and three sophisticated bars. The extensive development has also included the introduction of a tranquil spa and pioneering ELITE luxury gym and executive wellness facility, alongside a stunning events pavilion that seats up to 180 guests with a unique and glamorous champagne and cocktail bar.

Grantley Hall aims to be a leading UK luxury hotel and wellness retreat, bringing a touch of vibrant city centre style to the Yorkshire countryside. We will create a long-lasting legacy that celebrates the rich heritage and history of Grantley Hall. Offering a distinctly different and diverse range of experiences and exceptional customer service, and combined with the  warmth of our welcome, and relaxed Yorkshire charm we aim to create memorable moments for our guests to cherish and a magical place for our friends and colleagues to work. 

Magical | Respectful | Innovative | Passionate | Consistent

We have an exciting opportunity for a Staff Canteen Cook,  Reporting to the Head Chef,  the role includes the preparation and service of  excellent quality food products for the staff canteen for set meal periods. Maximising on quality, consistency and costs, whilst achieving both company and legal standards.

Working Hours - 10am - 6pm, Monday - Friday.  


Benefits

• 31 days annual leave (including bank holidays) increasing with service,
• Modern and spacious live in accommodation for eligible roles. 
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases. 
• Increased maternity and paternity leave with length of service.
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards. 
• Pension - Eligible team members will benefit from a NEST pension scheme.
• 24/7 team assistant line.
• Complimentary nutritious meal when on duty.
• Team Member of the Month Awards.
• Refer a Friend Award.
• All team members will be issued with a bespoke Grantley Hall uniform

Wellbeing

  • We are proud to be accredited by The Workplace Wellbeing Charter.
  • We offer all team members free confidential and confidential assessments, personal fitness programmes and we can offer nutritional advice.
  • We encourage a balanced diet by offering complimentary balanced meals whilst on duty, 
  • We are proud to be a mindful employer and we have mental health first aiders on site. 
  • We regularly hold health and well-being events to ensure we are supporting you and your goals accordingly.
  • We have a confidential 24/7 team assistance line that offers you free telephone counselling as well as legal and financial advice and support. 

Grantley Academy

The Grantley Academy is our dedicated training facility based at East Lodge within the Grantley Hall estate. We offer on the job training, personal development, coaching & mentoring, managerial and supervisory training coupled with professional qualifications specific to each individual’s requirements. 
On arrival, each team member will receive a bespoke development plan to support them in their new job role and their learning journey with us. Whether the dream is of becoming the next Michelin starred chef, leading marketeer or head housekeeper, the Grantley Academy will help pave your way to success.

Joining us at Grantley Hall brings the opportunity of a 5 star career at a 5 star hotel.

Key Responsibilities
  • To provide staff meals and service for the Grantley Hall team
  • To work to safe and legal practices
  • To ensure the training and standards are kept at all times
  • To ensure all products entering and leaving the kitchens are to the set Grantley standards
  • To work with the team to set SOP’s given to you
  • To track, replenish and keep in date order the stock holding
  • To be pro-active in all actions and tasks set out for you
Desirable Candidate
  • The successful individual will be willing to learn, self-motivated and present a professional persona in all circumstances.
  • Have a passion for food and cooking
  • Have excellent timekeeping skills
  • Accredited By

    Working Forward Disability Confident Mindful Employer Workplace Wellbeing

    Partners

    HIT Hospitality Action Spring Board