Housekeeping

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Current Vacancies in Housekeeping

Everything you would expect and more. Our Housekeeping department is responsible for ensuring our guests stay is as special as it can be. Complete with a keen eye for detail, each of our housekeepers will take pride in their work, maintain the high standard precedent set throughout the hotel and work in a timely manner.

If you don’t see any relevant vacancies currently advertised and would like to speculatively apply for any suitable position in the future please click here.

House Porter

Full and Part Time

Key Responsibilities

Adhere to the procedures and methods laid down in the Standards of Performance manual
Keep equipment in good working order, follow health and safety procedures when in use and store items in the appropriate manner
Re-stock working trolleys and store cupboards to the guidelines specified, do not overstock and ensure that store areas are kept clean and hazard free. Be considerate of other team members
Ensure you conduct your role within the timing guidelines set down daily by your supervisor so other departmental needs are met at the appropriate time
Always conduct your role in compliance with the risk assessment training for manual handling
Arrive punctually for the start of shift so team briefs and training can be carried out
Always follow all health and safety procedures and follow all security measures
Follow procedures for the storing and movement of clean and dirty linens, report any issues to the laundry manager
Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
Report any linens damaged to your supervisor as soon as possible, section out and log for required repair
Report any maintenance issues you observe to your supervisor or directly to maintenance on the Ansa phone so there is no delay to the guest arrival time
Handle and remove rubbish in accordance to guidelines
Report and store lost property found in accordance to company guidelines
Attend training courses when required
Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
Support your fellow team members
Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
Ensure that requests by HOD and other Senior Management members are completed with regard to your role.
Notify Head of Department or duty housekeeper in the event of absence from work for whatever reason.
Wear and maintain the uniform provided
To know and live Grantley Hall’s values every day without compromise.
Any other reasonable duties that may be requested

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