Current Vacancies in Housekeeping

Key Responsibilities

Desirable Candidate

Key Responsibilities

Desirable Candidate

• Adhere to the procedures and methods laid down in the Standards of Performance manual
• Keep equipment in good working order, follow health and safety procedures when in use and store items in the appropriate manner
• Assist in the organisation all linens, the rotation of, the storing of and the stocktaking
• Ensure you conduct your role within the timing guidelines set down daily by your supervisor so other departmental needs are met at the appropriate time
• Always conduct your role in compliance with the risk assessment training for manual handling
• Arrive punctually for the start of shift so team briefs and training can be carried out
• Always follow all health and safety procedures and follow all security measures
• Being aware of function timings and dates from the diary to be proactive in ensuring supplies to food and beverage outlets
• Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
• Report any linens damaged to your supervisor as soon as possible, section out and log for required repair
• Report any maintenance issues you observe to your supervisor or directly to maintenance on the Ansa phone so there is no delay to the guest arrival time
• Handle and remove rubbish in accordance to guidelines
• Report and store lost property found in accordance to company guidelines
• Attend training courses when required
• Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
• Support your fellow team members
• Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
• Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
• Ensure that requests by HOD and other Senior Management members are completed with regard to your role.
• Notify Head of Department or duty housekeeper in the event of absence from work for whatever reason.
• Wear and maintain the uniform provided
• To know and live Grantley Hall’s values every day without compromise.
• Any other reasonable duties that may be requested
• Assist in the organisation of all distribution and collection of clean and dirty linen and uniforms.
• Responsible for the cleaning of guest laundry within the company guidelines and the sending and delivery of guest or staff dry cleaning.
• Responsible for the laundering of staff uniform and the distribution of items to existing and new staff
• Repair of uniforms and guests linens, duvet covers, robes etc

Key Responsibilities

Desirable Candidate

Key Responsibilities

Desirable Candidate

• Adhere to the procedures and methods laid down in the Standards of Performance Manual.
• Assist with the Responsibility for compiling an ongoing training programme for the Department.
• Assist with Induction and training with all new staff and keep appropriate records.
• Assisting in responsibility for conducting ongoing training for existing staff to ensure Standards are maintained and keep appropriate records.
• Assist in the organisation of rota’s for cleaning duties in public areas, bedrooms, linen porters and evening staff.
• Assist in the supervision of cleaning, servicing and final checking of rooms.
• Assist in the organisation, distribution and collection of clean and dirty linen and uniforms.
• Assist, and in the absence of the Head Housekeeper conduct the monthly stocktake and complete appropriate paperwork.
• Complete daily timesheets for the Department.  In the absence of the Head Housekeeper ensure the correct details are given to Finance for the payroll
• Assist in the ordering of cleaning materials and guest supplies.
• Assist with the Lost Property system
• Liaise with the Laundry on an ongoing basis. 
• Assist with the ordering of stationery.
• Asist in the Responsibility for checking machinery and equipment for faults and report any defects to the maintenance department in the accepted manner.
• Responsibility to ensure that procedures are in place and are followed to report any hazards, faults and problems in the bedrooms and public areas to the maintenance department.
• Assist in the maintaining of equipment, store cupboards and Housekeeping office in a clean and tidy condition.
• Be aware of security always and ensure all cupboards and storage areas are kept locked after completion of bedrooms.
• Attend training sessions as required.
• Ensure correct procedures are in place for reporting accidents.
• Be aware of individual responsibilities under the Health and Safety at Work Act and ensure safe working methods are always observed.
• Report any Hazards to relevant HoD’s or Maintenance using correct Hazard forms.
• Conduct and assist with Health and Safety training on an ongoing basis with the Department according to the Legal Compliance’s.
• Ensure that all COSHH sheets are up to date and the department have read them, fully understand and are fully aware.
• Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures.
• Ensure that requests by HOD and other Senior Management members are completed.
• Notify Head of Department or General Manager in the event of absence from work for whatever reason.
• Wear and maintain the uniform provided.
• To know and live Grantley Hall’s values every day without compromise.
• Any other duties that may be requested

Key Responsibilities

• Adhere to the procedures and methods laid down in the Standards of Performance manual
• Keep equipment in good working order, follow health and safety procedures when in use and store items in the appropriate manner
• Re-stock working trolleys and store cupboards to the guidelines specified, do not overstock and ensure that store areas are kept clean and hazard free. Be considerate of other team members
• Ensure you conduct your role within the timing guidelines set down daily by your supervisor so other departmental needs are met at the appropriate time
• Always conduct your role in compliance with the risk assessment training for manual handling
• Arrive punctually for the start of shift so team briefs and training can be carried out
• Always follow all health and safety procedures and follow all security measures
• Follow procedures for the storing and movement of clean and dirty linens, report any issues to the laundry manager
• Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
• Report any linens damaged to your supervisor as soon as possible, section out and log for required repair
• Report any maintenance issues you observe to your supervisor or directly to maintenance on the Ansa phone so there is no delay to the guest arrival time
• Handle and remove rubbish in accordance with guidelines
• Report and store lost property found in accordance with company guidelines
• Attend training courses when required
• Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
• Support your fellow team members
• Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting
• Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
• Ensure that requests by HOD and other Senior Management members are completed with regard to your role.
• To know and live Grantley Hall’s values every day without compromise.
• Any other reasonable duties that may be requested

Desirable Candidate