Housekeeping

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Current Vacancies in Housekeeping

Everything you would expect and more. Our Housekeeping department is responsible for ensuring our guests stay is as special as it can be. Complete with a keen eye for detail, each of our housekeepers will take pride in their work, maintain the high standard precedent set throughout the hotel and work in a timely manner. 

If you don’t see any relevant vacancies currently advertised and would like to speculatively apply for any suitable position in the future please click here.  

Key Responsibilities
  • Adhere to the procedures and methods laid down in the Standards of Performance manual
  • Keep equipment in good working order, follow health and safety procedures when in use and store items in the appropriate manner
  • Re-stock working trolleys and store cupboards to the guidelines specified, do not overstock and ensure that store areas are kept clean and hazard free. Be considerate of other team members
  • Ensure you conduct your role within the timing guidelines set down daily by your supervisor so other departmental needs are met at the appropriate time
  • Always conduct your role in compliance with the risk assessment training for manual handling
  • Arrive punctually for the start of shift so team briefs and training can be carried out
  • Always follow all health and safety procedures and follow all security measures
  • Follow procedures for the storing and movement of clean and dirty linens, report any issues to the laundry manager
  • Follow the health and safety procedures for linens soiled by bodily fluids etc to protect other team members and raise awareness
  • Report any linens damaged to your supervisor as soon as possible, section out and log for required repair
  • Report any maintenance issues you observe to your supervisor or directly to maintenance on the Ansa phone so there is no delay to the guest arrival time
  • Handle and remove rubbish in accordance to guidelines
  • Report and store lost property found in accordance to company guidelines
  • Attend training courses when required
  • Ensure you follow all timekeeping procedures and follow policy regarding notification of absence
  • Support your fellow team members
  • Provide friendly and courteous service to all your encounter, make eye contact, smile and offer up a suitable greeting 
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
  • Ensure that requests by HOD and other Senior Management members are completed with regard to your role.
  • Notify Head of Department or duty housekeeper in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided
  • To know and live Grantley Hall’s values every day without compromise. 
  • Any other reasonable duties that may be requested
Desirable Candidate

Accredited By

Working Forward Disability Confident Mindful Employer Workplace Wellbeing

Partners

HIT Hospitality Action Spring Board