• The successful individual will be confident, self motivated and present a professional persona in all circumstances.
• A high level of IT proficiency. Previous use of Property Management and EPOS systems and Microsoft Office desirable.
• A high level of confidentiality.
• Excellent verbal and written communication skills required.
• The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
• Utmost attention to detail when carrying out tasks.
• Previous experience in 5* hotels is desirable.
• Experience of managing a large team within the hospitality industry.
• A monthly service charge – typically £2400 annually
• 31 days holiday increasing to 33 days with length of service
• Free parking and live in modern accommodation available
• We celebrate success! With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards.
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• On site Staff gym
• Refer a friend scheme