FOOD AND BEVERAGE

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Current Vacancies in Food & Beverage

From Waiters to Pastry Chefs, Kitchen Porters to Room Service and Head Chefs to Bar Tenders, our Food and Beverage team have one very important thing in common, providing high quality service with everything they do. Their attention to detail is unrivalled, friendliness and approachability peerless and their adherence to ensuring the customer receives the highest level of attention, unbeatable.

If you don’t see any relevant vacancies currently advertised and would like to speculatively apply for any suitable position in the future please contact 'careers@grantleyhall.co.uk'.
Key Responsibilities
• Delivering the EightyEight Restaurant and Bar concept and ethos to the required five star standards outlined in the Procedure Guidelines. 
• Be able to competently maintain the operation of the restaurant and bars during service. 
• To inspire and motivate your peers to deliver outstanding customer service. 
• Responsible for cash and stock security. 
• To attend staff meetings and daily briefings ensuring you are fully aware of what is going on around Grantley Hall. 
• To ensure the venue is kept clean throughout service and to leave the venue clean and organized for the next shift. 
• To learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests. 
• To effectively manage bookings using our in-house reservations system, to enhance guest journey, and maximise reservations. 
• Communicate effectively all details of a guest reservation to the server staff. 
• Escalate any complaints to Management or supervisors. 
• Be confident to communicate with guests over the phone, conducting call backs and taking bookings.
Desirable Candidate
• To have outstanding customer service skills. 
• To be presentable and smart in appearance at all times. 
• To treat guest and team members with respect. 
• All new guests get a friendly greeting, all leaving ones get a sincere goodbye. 
• To make sure every time you interact with a guest you are friendly and talkative, even under pressure. 
• To enjoy going the extra mile for guests, in providing them an enjoyable experience. 
• To ensure that you follow the challenge 25 policy strictly. 
• When time allows you should be able to enjoy chat with your guests and enjoy yourself. 
• To ensure a welcoming and atmospheric ambience. 
• To ensure areas are clean and tidy at all times. 
• To deal with or escalate guests complaints immediately and effectively.
Key Responsibilities
• Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
• Meeting and greeting customers, organising table reservations.
• To deal responsibly with payment transactions and maintain strict control of the bills.
• To lead, manage and inspire junior staff to deliver outstanding customer service.
• To work closely with the Management team and take their guidance to achieve high quality service standards as described in our Service Operating Procedures.
• Ensure each customer receives impeccable service.
• To take the take ownership of your section.
• Taking customers food orders.
• Delegating tasks and checking their execution.
• Supervise the set up and breakdown of the restaurant.
• Undertake monthly stock takes and overseeing and ordering of stock.
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.
Desirable Candidate
• To be a team player. 
• Previous experience in a fine dining restaurant. 
• Be passionate about delivering the highest levels of service to our guest in an engaging way. 
• Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. 
• Good written and oral communication skills. 
• Enthusiastic, quick thinking and welcoming personality. 
• Good business awareness for achieving successful performance. 
• Have an eye for sales and help develop the business. 
• A Great knowledge of food and wine. 
• The ability to mentor and supervises a junior staff. 
• Outstanding personal presentation and grooming. 
• Excellent attention to detail in all aspects of the role.
Key Responsibilities
Desirable Candidate
• Passionate about delivering high quality fresh cuisine/cookery/food 
• As Chef de Partie you have a strong background in working in restaurants at this level (2 Rosette) 
• Hardworking 
• Confident, motivated, hardworking with a can-do attitude 
• Looking to progress your career to the next level 
• Be a clear communicator and enjoy leading a team 
• Calm under pressure 
• Excellent attention to detail 
• Willingness to learn 
• Enthusiasm 
• Timekeeping and organisational skills
Key Responsibilities
• To assist the head chef in the day to day running of the kitchen
• To work to safe and legal practices
• To ensure the training and standards are kept at all times.
• To ensure all products entering and leaving the kitchens are to the set Grantley standards.
• To work with the team to set SOP’s given to you.
• To track, replenish and keep in date order the stock holding.
• To be pro-active in all actions and tasks set out for you.
Desirable Candidate
• The successful individual will be willing to learn, self-motivated and present a professional persona in all circumstances. 
• Have a passion for food and cooking. 
• Have excellent timekeeping skills.
Key Responsibilities
Desirable Candidate
Passionate about delivering high quality cuisine/cookery/food.
As Chef de Partie you have a strong background in working in restaurants at this level.
An interest in Japanese/Chinese/Thai/Far Eastern cooking.
Confident, motivated, hardworking with a can-do attitude.
Looking to progress your career to the next level.
Be a clear communicator and enjoy leading a team.
Calm under pressure.
Excellent attention to detail.
Willingness to learn.
Enthusiasm.
Timekeeping and organisational skills.
Key Responsibilities
To ensure that the service is always performed in a professional manner and to the standards of Grantley Hall.
To take complete responsibility of your working area.
Communicate effectively with the kitchen and senior staff.
To ensure you always uphold the reputation of the restaurant.
To organise and assist all preparation needed prior to service.
Preparing the restaurant mise-en-place.
Desirable Candidate
Previous experience in a Fine-Dining Restaurant (Michelin or 4-AA Rosette Standard) would be beneficial. 
Be passionate about delivering the highest levels of service to our guest in an engaging way.
Ability to work under pressure.
A warm and engaging personality. 
Looking to progress and move forward within the hospitality industry. 
An excellent command of English. 
Be a team player, with lots of charm, confidence and enthusiasm. 
Outstanding personal presentation and grooming.
Excellent attention to detail in all aspects of the role. 
Key Responsibilities
• Have good organisational skills and comfortable working in a high-level pressured environment.
• Follow and manage all HACCAP procedures with the kitchen management team.
• All orders are checked and accounted for freshness and quality.
• Mange your team effectively.
• To ensure the training and standards are always kept.
• To ensure the staffing levels are kept to the correct business levels.
• Run an organised, efficient clean section.
• Full awareness of all menu items, their recipes, methods of production, presentation standards.
• To uphold the team SOP’s given to you.
Desirable Candidate
• Show potential leadership and Management skills.
• A good knowledge of classical and technical cooking methods.
• Ability to work under pressure.
• Enthusiastic, quick thinking and welcoming personality.
• Excellent attention to detail in all aspects of the role.
• Self-motivated and present a professional persona.
• Have a high level of creativity.
• Reliable and conscientious.
• A flexible approach to work required given the start-up nature of the business.
• Held a similar position within a quality graded establishment.
Key Responsibilities
• Take table reservations for internal & external over the phone. 
• Input correctly the reservations into the restaurants booking system. 
• Ensure that non-resident restaurant arrival calls are done 72 hours prior to the booking and these are logged. 
• Prepare the running sheets for each service and ensure that the kitchen and bar have a copy. 
• Prepare the daily report to send to F&B HODs and GM. 
• Be present on the floor during service times and circulate. 
• Ensure all areas of Fletchers, Norton Bar & Terrace are up to 5* standards at all times. 
• Be mindful of lighting, temperature and music levels throughout the restaurant and bar areas. 
• Ensure all menus, including beverage, are kept up to date and presentable. 
• Ensure team have correct allergens and dish spec sheets. 
• Greet customers as they step into the hotel facility. 
• Provide helpful and inviting environment for guests. 
• Answer questions asked by guests accurately. 
• Constantly remind servers of guests waiting. 
• Estimate wait times for guests. 
• Monitor guest waiting list. 
• Provide a menu for customers and explain the specials or allergens. 
• Regularly check the reservation book for next meal reservations. 
• Ensure that guests are being attended to. 
• Escort guests to their seats, provide them with a clean and correct menu. 
• Schedule reservations in advance for guest. 
• Ensure that all guests requirement are met in a timely manner. 
• Introduce guests to their servers. 
• Make contact with guests as they leave, help them with their coats and bid them goodbye. 
• Constantly, liaise with the Restaurant Manager and Head Chef.
Desirable Candidate
• Good management skills. 
• Good organizational skills. 
• Strong customer skills. 
• Ability to be flexible and to multitask. 
• Possess enthusiastic spirit. 
• A friendly and an outgoing disposition. 
• Smart and energetic personality. 
• Ability to communicate effectively. 
• Previous experience in related industry or similar role. 
• Ability to cope with challenging situations. 
• Ability to put smiles on people’s faces. 
• Ability to work as part of a team. 
• Possess interpersonal and problem-solving skills.
Key Responsibilities
• Have good organisational skills and comfortable working in a high-level pressured environment.
• Follow and manage all HACCAP procedures with the kitchen management team.
• All orders are checked and accounted for freshness and quality.
• Mange your team effectively.
• To ensure the training and standards are always kept.
• To ensure the staffing levels are kept to the correct business levels.
• Run an organised efficient clean section.
• Full awareness of all menu items, their recipes, methods of production, presentation standards.
• To uphold the team SOP’s given to you.
Desirable Candidate
• Show quality leadership and Management skills.
• A good knowledge of classical and technical cooking methods.
• Ability to work under pressure.
• Enthusiastic, quick thinking and welcoming personality.
• Excellent attention to detail in all aspects of the role.
• Self-motivated and present a professional persona.
• Solid leadership and Management skills.
• Have a high level of creativity.
• Reliable and conscientious.
• A flexible approach to work required given the start-up nature of the business.
• Held a similar position within a quality graded establishment.
Key Responsibilities
• Duties include food running, restocking the bar, delivering room service, polishing cutlery and crockery, stocking up and cleaning to a 5 Star standard. 
• Opportunities to develop and grow within Grantley Hall and Relais & Châteaux
Desirable Candidate
• Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality.
• Previous experience of working in a large upscale, high volume restaurant and bar is PREFERRED, however full training will be provided.
• Flexibility and versatility is REQUIRED.
• Excellent presentation and communication skills.

Key Responsibilities
• Supporting the operation of the EightyEight Restaurant to the required five-star standards outlined in the Procedure Guidelines.
• To assist controlling the atmosphere of the venue, ensure lighting and music are appropriate and inviting, will need to be adjusted at appropriate times of the day.
• Set up and breakdown of the restaurant.
• Serving customers directly during busy periods and be able to completely cover the job description of each front of house role.
• You will need to make sure the venue is clean and that inappropriately loud /drunk /unsavoury people are dealt with and moved on.
• To have outstanding customer service skills.
• To be presentable and smart in appearance at all times.
• To treat customers and team members with respect.
• All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
• To make sure every time you interact with a customer you are friendly and talkative, even under pressure.
• To enjoy going the extra mile for guests, in providing them an enjoyable experience
• To ensure that you follow the challenge 25 policy strictly.
• When time allows you should be able to enjoy chat with your customers and to enjoy yourself.

Desirable Candidate
• To have outstanding customer service skills.
• To be presentable and smart in appearance at all times.
• To treat customers and team members with respect.
• All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
• To make sure every time you interact with a customer you are friendly and talkative, even under pressure
• To enjoy going the extra mile for guests, in providing them an enjoyable experience
• To ensure that you follow the challenge 25 policy strictly.
• When time allows you should be able to enjoy chat with your customers and enjoy yourself.
• To ensure a welcoming and atmospheric ambience.
• To ensure areas are clean and tidy at all times.
• To deal with or escalate customer complaints immediately and effectively.
Key Responsibilities
• Delivering the EightyEight Restaurant & Bar concept and ethos to the required five-star standards outlined in the Procedure Guidelines.
• Be able to competently set-up, maintain the operation of the bars during service.
• To inspire and motivate your peers to deliver outstanding customer service.
• Responsible for cash and stock security.
• To attend staff meetings and daily briefings ensuring you are fully aware of what is going on around Grantley Hall.
• Responsible for arriving at work 15 minutes early and fitting the appearance guidelines and creating a positive atmosphere in the workplace.
• Complete all compulsory training and development provided by the GH Academy and G.A.P
• To ensure the venue is kept clean throughout service and to leave the venue clean and organized for the next shift.
• To provide clear and concise handovers to your team between shifts.
• To learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests.
• Carry out the set up and breakdown of the bar.
Desirable Candidate
Key Responsibilities
Carrying out basic cleaning tasks as fast as possible.
Collecting and washing up pots and pans.
Cleaning crockery & cutlery and ensuring food preparation sites are clean and ready.
Ensuring the storeroom remains organised.
Making sure work surfaces, floors and walls are always clean and sanitised.
Cleaning dishes manually and by using the dishwasher.
Supporting in basic food preparation.
Washing pots, pans and any other kitchen equipment’s.
Hold the kitchen work areas in accordance with HACCP regulations.
Responsible for maintaining the hygiene of the main catering areas to enable the delivery of high standard catering services in adherence with all health & safety/food safety regulations and best practice.

Desirable Candidate
Key Responsibilities
• Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality. 
• Previous experience of working in a large upscale, high volume restaurant and bar is PREFERRED, however full training will be provided. 
• Flexibility and versatility is REQUIRED. 
• Excellent presentation and communication skills.
Desirable Candidate
• Duties include food running, restocking the bar, delivering room service, polishing cutlery and crockery, stocking up and cleaning to a 5 Star standard. 
• Opportunities to develop and grow within Grantley Hall and Relais & Châteaux

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