FOOD AND BEVERAGE

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Current Vacancies in Food & Beverage

From Waiters to Pastry Chefs, Kitchen Porters to Room Service and Head Chefs to Bar Tenders, our Food and Beverage team have one very important thing in common, providing high quality service with everything they do. Their attention to detail is unrivalled, friendliness and approachability peerless and their adherence to ensuring the customer receives the highest level of attention, unbeatable.

If you don’t see any relevant vacancies currently advertised and would like to speculatively apply for any suitable position in the future please contact 'careers@grantleyhall.co.uk'.
Key Responsibilities
• Engaging with guests and team members to meet and exceed their needs.
• Making sure the ambiance and standards of presentation of our outlets are levels, people development and retention.
• Managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards.
• Installing a culture of continuous development and innovation, identifying new ways to surprise and delight your guests and team of the highest standard at all times; handling any complaints during service and beyond with the utmost professionalism.
• Acting as a coach and mentor to a team and to ensure high engagement.
• Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
• Showing a sound understanding of the restaurant and hotel market to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning.
• Proactively attracting and selecting talent for the department in line with company procedures and culture.
Desirable Candidate
• Experience at managerial level within a large upscale, high volume restaurant.
• Focused on people, you have a natural desire to grow and nurture team members through coaching and training.
• You are highly motivated and possess an immense sense of pride in your work.
• Be a strong team player with great communication skills and an enthusiastic approach. • A thorough understanding of leading and developing people effectively.
• Have a knowledge and understanding of Pan-Asian Cuisine.
• The ability to manage, draft and allocate complex budgets.
• A thorough understanding of managing various stakeholders and their expectations.
• 5 Star Hotel Experience is preferred
Key Responsibilities
• Delivering the EightyEight Restaurant & Bar concept and ethos to the required five-star standards outlined in the Procedure Guidelines.
• Be able to competently set-up, maintain the operation of the bars during service.
• To inspire and motivate your peers to deliver outstanding customer service.
• Responsible for cash and stock security.
• To attend staff meetings and daily briefings ensuring you are fully aware of what is going on around Grantley Hall.
• Responsible for arriving at work 15 minutes early and fitting the appearance guidelines and creating a positive atmosphere in the workplace.
• To ensure the venue is kept clean throughout service and to leave the venue clean and organized for the next shift.
• To provide clear and concise handovers to your team between shifts.
• To learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests.
• Carry out the set up and breakdown of the bar.
Desirable Candidate
Your Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers:
• Service charge – typically £2400 annually
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme
Key Responsibilities
• Delivering the EightyEight Restaurant and Bar concept and ethos to the required five star standards outlined in the Procedure Guidelines. 
• Be able to competently maintain the operation of the restaurant and bars during service. 
• To inspire and motivate your peers to deliver outstanding customer service. 
• Responsible for cash and stock security. 
• To attend staff meetings and daily briefings ensuring you are fully aware of what is going on around Grantley Hall. 
• To ensure the venue is kept clean throughout service and to leave the venue clean and organized for the next shift. 
• To learn and know in detail our food and Beverage offerings, being able to passionately describe and sell this to our guests. 
• To effectively manage bookings using our in-house reservations system, to enhance guest journey, and maximise reservations. 
• Communicate effectively all details of a guest reservation to the server staff. 
• Escalate any complaints to Management or supervisors. 
• Be confident to communicate with guests over the phone, conducting call backs and taking bookings.
Desirable Candidate
• To have outstanding customer service skills. 
• To be presentable and smart in appearance at all times. 
• To treat guest and team members with respect. 
• All new guests get a friendly greeting, all leaving ones get a sincere goodbye. 
• To make sure every time you interact with a guest you are friendly and talkative, even under pressure. 
• To enjoy going the extra mile for guests, in providing them an enjoyable experience. 
• To ensure that you follow the challenge 25 policy strictly. 
• When time allows you should be able to enjoy chat with your guests and enjoy yourself. 
• To ensure a welcoming and atmospheric ambience. 
• To ensure areas are clean and tidy at all times. 
• To deal with or escalate guests complaints immediately and effectively.
Your Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers:
• Service charge – typically £2400 annually
• 31 days holiday increasing to 33 days with length of service
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme
Key Responsibilities
• Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
• Meeting and greeting customers, organising table reservations.
• To lead, manage and inspire junior staff to deliver outstanding customer service.
• Ensure each customer receives impeccable service.
• Delegating tasks and checking their execution.
• Supervise the set up and breakdown of the restaurant.
• Undertake monthly stock takes and overseeing and ordering of stock.
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.
Desirable Candidate
• Be passionate about delivering the highest levels of service to our guest in an engaging way. 
• Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. 
• Enthusiastic, quick thinking and welcoming personality. 
• A Great knowledge of food and wine. 
• The ability to mentor and supervises a junior staff. 
• Outstanding personal presentation and grooming. 
• The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
• Exposure to a 4 or 5 star environment in the hospitality industry would be ESSENTIAL.
• Flexible approach to working hours as there will be weekend work and early/late shifts.
• PC Literate, understanding of Microsoft outlook, Excel and Word.

Your Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers:
• Service charge – typically £2400 annually
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme
Key Responsibilities
• Duties include food running, restocking the bar, delivering room service, polishing cutlery and crockery, stocking up and cleaning to a 5 Star standard.
• Opportunities to develop and grow within Grantley Hall and Relais & Châteaux
Desirable Candidate
• Hardworking, friendly, team player with a passion and enthusiasm for delivering authentic Yorkshire hospitality.
• Previous experience of working in a large upscale, high volume restaurant and bar is preferred, however full training will be provided.
• Flexibility and versatility required.
• Excellent presentation and communication skills.
Your Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers:
• Service charge – typically £2400 annually
• 31 days holiday increasing to 33 days with length of service
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme
Key Responsibilities
To ensure that the service is always performed in a professional manner and to the standards of Grantley Hall.
To take complete responsibility of your working area.
Communicate effectively with the kitchen and senior staff.
To ensure you always uphold the reputation of the restaurant.
To organise and assist all preparation needed prior to service.
• Responsible for preparing your section to the highest standards, ensuring all mise en place is correct, carrying our daily schedules.
Desirable Candidate
Previous experience in a Fine-Dining Restaurant (Michelin or 4-AA Rosette Standard) would be beneficial. 
Be passionate about delivering the highest levels of service to our guest in an engaging way.
Ability to work under pressure.
A warm and engaging personality. 
Looking to progress and move forward within the hospitality industry. 
An excellent command of English. 
Be a team player, with lots of charm, confidence and enthusiasm. 
Outstanding personal presentation and grooming.
Excellent attention to detail in all aspects of the role. 
Your Benefits
Key Responsibilities
• Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
• Providing a friendly, courteous and professional service at all times.
• Manage and provide direction to all bar employees during shifts.
• Ensure each customer receives impeccable service.
• Contributing to the creation of new cocktails.
• Delegating tasks and checking their execution.
• Report into the Estates Bar Manager on a weekly basis.
• Possessing a depth beverage knowledge such as wines, cocktails and spirits.
• Supervise the set up and breakdown of the restaurant.
• Undertake monthly stock takes and overseeing and ordering of stock.
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.
Desirable Candidate
• Have a real flair and passion for service and working with quality products and interesting drinks menus.
• Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues.
• Enthusiastic, quick thinking and welcoming personality.
• A Great knowledge of food and wine.
• The ability to mentor and supervises a junior staff.
• Outstanding personal presentation and grooming.
• The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
• Exposure to a 4 or 5 star environment in the hospitality industry would be essential.
• Flexible approach to working hours as there will be weekend work and early/late shifts.
Key Responsibilities
• To have outstanding customer service skills.
• To be presentable and smart in appearance at all times.
• To treat customers and team members with respect.
• All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
• To make sure every time you interact with a customer you are friendly and talkative, even under pressure.
• To enjoy going the extra mile for guests, in providing them an enjoyable experience.
• To ensure that you follow the challenge 25 policy strictly.
• When time allows you should be able to enjoy chat with your customers and enjoy yourself.
• To ensure a welcoming and atmospheric ambience.
• To ensure areas are clean and tidy at all times.
• To deal with or escalate customer complaints immediately and effectively.
Desirable Candidate
• To have outstanding customer service skills.
• To be presentable and smart in appearance at all times.
• To treat customers and team members with respect.
• All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
• To make sure every time you interact with a customer you are friendly and talkative, even under pressure.
• To enjoy going the extra mile for guests, in providing them an enjoyable experience.
• To ensure that you follow the challenge 25 policy strictly.
• When time allows you should be able to enjoy chat with your customers and enjoy yourself.
• To ensure a welcoming and atmospheric ambience.
• To ensure areas are clean and tidy at all times.
• To deal with or escalate customer complaints immediately and effectively.
Key Responsibilities
• To greet all guests (whether resident or non-resident) welcome them to Grantley Hall and make them feel comfortable and looked after.
• Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
• Meeting and greeting customers, organising table reservations.
• To deal responsibly with payment transactions and maintain strict control of the bills.
• Ensure each customer receives impeccable service.
• Dealing with customer enquirers and reservations accurately and promptly in the absence of the reservations department.
• Providing first class customer service and should be highly organised with good communication skills, both face to face and over the phone.
• To maintain good working relationships with colleagues and all other departments.
• Arranges for special services requested by the guest.
• To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
• To attend training courses and meetings as required.
Desirable Candidate
• Have held a similar role within a high-level hotel or fine dining restaurant.
• Enthusiastic, quick thinking and welcoming personality.
• To be able to react to guest requests efficiently and to ensure details are communicated and followed through to all departments.
• Outstanding personal presentation and grooming.
• Strong written and oral communication skills.
• Excellent attention to detail in all aspects of the role.
• PC Literate, understanding of Microsoft outlook, Excel and Word
Your Benefits
Key Responsibilities
• Engaging with guests and team members to meet and exceed their needs.
• Acting as a coach and mentor to a 30+ team and to ensure high engagement levels, people development and retention.
• Managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards.
• Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
• Showing a sound understanding of the restaurant and hotel market to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning.
• Proactively attracting and selecting talent for the department in line with company procedures and culture.
Desirable Candidate
• Experience at managerial level within a large upscale, high volume restaurant.
• A thorough understanding of leading and developing people effectively.
• The ability to manage, draft and allocate complex budgets.
• A thorough understanding of managing various stakeholders and their expectations.
• 5 Star Hotel Experience is preferred
Your Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers:
• Service charge – typically £2400 annually
• 31 days holiday increasing to 33 days with length of service
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme
Key Responsibilities
• Hands-on, operational role throughout all serving periods, will include evenings and weekends.
• Taking a leadership role in engaging with guests and team members to meet and exceed their needs.
• Acting as a coach and mentor to a 50+ team and to ensure high engagement levels, people development and retention, alongside a robust training and development plan.
• Managing cost and revenue in all areas of the restaurant without impact on brand, or quality standards.
• Continuously identifying and developing areas for improvement and motivating the team to actively take part in the process to enhance the brand experience.
• Showing a thorough understanding of the restaurant and hotel market to retain and increase the restaurant’s competitive advantage through continuous proactive strategic and operational planning.
• Proactively attracting and selecting talent for the department in line with company procedures and culture.
Desirable Candidate
• Experience at managerial level within a large upscale, high volume multi-restaurant outlets
• A thorough understanding of leading and developing people effectively
• The ability to manage, draft and allocate complex budgets
Your Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers: • Service charge – typically £2400 annually
• 31 days holiday increasing to 33 days with length of service
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme

Accredited By

Working Forward Disability Confident Mindful Employer Workplace Wellbeing

Partners

HIT Hospitality Action Spring Board