GrantleyHall Outsidepoolarea 1 Jack Hard

Spa Host

Start in April

Cabaret Full Time
Cabaret £18,533

The Three Graces Spa rated as Five Bubble Luxury by the Good Spa Guide is recruiting for a Spa Host.

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Key Responsibilities
To support the Spa lounge food and beverage host by providing refreshments to day spa, hotel and member guests poolside and within the Spa.
To support the spa therapists with setting up the VIP twin treatment room and clear down, alongside ensuring enough poultices and treatment towels are available for the day’s bookings.
To ensure an adequate provision of towels, robes and slippers in available in the Three Graces and Elite Wellness changing rooms, pools side and the used towel drops are regularly emptied and used laundry taken to the in-house laundry.
To assist the Three Graces reception team with guest meet and greet, spa orientation, day spa check in and out, taking payment for retail and refreshments taken, alongside internal customer enquiries on treatment availability and bookings.
To maintain the presentation and cleanliness of the Three Graces spa within opening times of 8am to 8pm during your shift according standards of procedures manual.
To provide five star customer services to arriving and departing Day Spa, Hotel and Members spa guests from the Three Graces reception.  
To provide Three Graces and Elite Wellness orientations and explain the philosophy of both to ensure each Day Spa, Hotel and Member guests has a bespoke experience according to their personal aims.
Desirable Candidate
Previous experience working in a spa is preferred.
Excellent verbal and written communication skills required.
Experience of working within a team.
A passion to providing a five star spa service standard to all guests.
A drive to learn new and innovative ways of working within a Five Star Spa for the benefits of the team’s health and fulfilling the customers bespoke Wellness aims.