GrantleyHall Outsidepoolarea 1 Jack Hard

Spa Host

Three Graces Spa at Grantley Hall

Cabaret Full Time
Cabaret 40 hours per week - various shifts
Cabaret 19,760 per annum

Tips typically over £200 per month (£2,400 per year)

All applicants must be able to provide evidence of their Right to Work in the UK.

Are you an enthusiastic, hardworking individual with a passion for the Spa & Leisure industry? If so, please read on as this Spa Host position may be for you. Grantley Hall is currently looking for an experienced Spa Host to join our award-winning Spa and the fantastic team. This role is perfect for a spa and health enthusiast who loves a varied role!

• As a Spa Host, you will be meeting and greeting spa guests, taking bookings via phone, email and upselling treatments and products to guests
• You will be working alongside the Spa lounge food and beverage host by providing refreshments to day spa, hotel and member guests poolside and within the Spa
• Supporting the spa therapists with the daily set up of treatment rooms and clear down, ensuing all the right equipment in in each room
• Maintaining an adequate provision of towels, robes and slippers in available in the Three Graces and Elite Wellness changing rooms, pools side and the used towel drops are regularly emptied and used laundry taken to the in-house laundry
• You will be ensuring that guest needs are met and that they are looked over from the minute they arrive to their departure
• Daily assisting the Three Graces reception team with guest meet and greet, spa orientation, day spa check-in and check-out, taking payment for retail and refreshments taken, alongside internal customer enquiries on treatment availability and bookings
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Your Benefits
• Tips typically over £200 per month (£2,400 per year)
• Free uniform
• 31 days annual leave (including bank holidays) increasing with service
• Modern and spacious live-in accommodation for eligible roles
• Grantley Gateway - discounts on supermarket shopping, cinema tickets, meals out, local attractions and cash back on online purchases
• Increased maternity and paternity leave with length of service
• We celebrate success. With a summer party, winter awards ceremony as well team events and incentives. throughout the year we also celebrate training achievements, birthdays, marriages, new babies and length of service awards
• Pension - Eligible team members will benefit from a Royal London pension scheme
• 24/7 team assistant line
• Complimentary meal when on duty
• Team Member of the Month Awards
About You
• Experience working in a spa is preferred
• Strong team player with good communication skills
• A passion for delivering a five star spa service, to a high standard with all guests
• Possess a drive to learn new and innovative ways of working within a five-star Spa for the benefits of the team’s health and fulfilling the customers bespoke wellness aims
• Flexible regarding availability and working hours
• Enthusiastic and passionate about the spa industry and immaculately presented