Grantley Hall EightyEight 2020 02 19 22

Server

Bar & Restaurant EightyEight

Cabaret Full Time
Cabaret 40 hours
Cabaret 18,500 per annum

Tips typically over £200 per month (£2,400 per year)

All applicants must be able to provide evidence of their Right to Work in the UK.

We are currently looking for a server to assist the Restaurant and Bar Manager to operate the EightyEight Restaurant to reach the standards outlined in the Procedure Guidelines. Assisting and supporting the Restaurant and Bar Manager in ensuring that customers experience the highest level of service.
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Key Responsibilities
• To have outstanding customer service skills.
• To be presentable and smart in appearance at all times.
• To treat customers and team members with respect.
• All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
• To make sure every time you interact with a customer you are friendly and talkative, even under pressure.
• To enjoy going the extra mile for guests, in providing them an enjoyable experience.
• To ensure that you follow the challenge 25 policy strictly.
• When time allows you should be able to enjoy chat with your customers and enjoy yourself.
• To ensure a welcoming and atmospheric ambience.
• To ensure areas are clean and tidy at all times.
• To deal with or escalate customer complaints immediately and effectively.
About You
• To have outstanding customer service skills.
• To be presentable and smart in appearance at all times.
• To treat customers and team members with respect.
• All new customers get a friendly greeting, all leaving ones get a sincere goodbye.
• To make sure every time you interact with a customer you are friendly and talkative, even under pressure.
• To enjoy going the extra mile for guests, in providing them an enjoyable experience.
• To ensure that you follow the challenge 25 policy strictly.
• When time allows you should be able to enjoy chat with your customers and enjoy yourself.
• To ensure a welcoming and atmospheric ambience.
• To ensure areas are clean and tidy at all times.
• To deal with or escalate customer complaints immediately and effectively.