We are currently recruiting for an Receptionist to join our team at Grantley Hall. The Receptionist is the front face of Grantley Hall, our Front Office team provide a warm and authentic Yorkshire welcome to all our guests.
• Someone who can engage and interact with hotel guests on a regular basis.
• Someone who can plan and communicate internally with relevant departments to ensure the team is set up for success.
• Proven track record within a Front Office / Reception in a 5* luxury property
• Experience in understanding, delivering and exceeding guest expectations
• Fluent in written and verbal English
• Great attitude and a willingness to be flexible! Be prepared for the odd curveball or more
• Ability to work under pressure and adapt according to business needs
• Comprehensive knowledge of Opera PMS is beneficial