22,000 per annum
Tips typically over £200 per month (£2,400 per year)
All applicants must be able to provide evidence of their Right to Work in the UK.
As Receptionist, you will be the front face of Grantley Hall, our Front Office team provide a warm and authentic Yorkshire welcome to all our guests.
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers:
• Service charge – typically £2400 annually
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme
• You will have a warm and positive demeanour when engaging with hotel guests on a regular basis.
• Someone who can plan and communicate internally with relevant Departments to ensure the team is set up for success.
• Calm under pressure reacting effortlessly to unexpected circumstances, always taking them in your stride.
• Proven track record within a Front Office / Reception in a 5* luxury property
• Experience in understanding, delivering and exceeding guest expectations
• Fluent in written and verbal English
• Great attitude and a willingness to be flexible! Be prepared for the odd curveball or more
• Ability to work under pressure and adapt according to business needs
• Comprehensive knowledge of Opera PMS is beneficial