GrantleyHall Shaun Rankin Restaurant Jac

Receptionist / Host, Shaun Rankin at Grantley Hall

Cabaret Full Time
Cabaret 48 hours
Cabaret 24,000 per annum

This is a unique chance to be part of the Front of House team delivering the ultimate dining experience. Supporting the smooth running of service, the performance of the Host ensures a flawless, uninterrupted unity of service for each guest at Shaun Rankin's restaurant and private dining room. This is an amazing opportunity to work within one of the best restaurants in Yorkshire.

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Key Responsibilities
To greet all guests (whether resident or non-resident) welcome them to Grantley Hall and make them feel comfortable and looked after.
Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
Meeting and greeting customers, organising table reservations.
To deal responsibly with payment transactions and maintain strict control of the bills.
Ensure each customer receives impeccable service.
Dealing with customer enquirers and reservations accurately and promptly in the absence of the reservations department.
Providing first class customer service and should be highly organised with good communication skills, both face to face and over the phone.
To maintain good working relationships with colleagues and all other departments.
Arranges for special services requested by the guest.
To respond to any changes in the department as dictated by the needs of the industry, company or hotel.
To attend training courses and meetings as required.
Desirable Candidate
Have held a similar role within a high-level hotel or fine dining restaurant.
Enthusiastic, quick thinking and welcoming personality.
To be able to react to guest requests efficiently and to ensure details are communicated and followed through to all departments.
Outstanding personal presentation and grooming.
Strong written and oral communication skills.
Excellent attention to detail in all aspects of the role. 
PC Literate, understanding of Microsoft Outlook, Excel and Word

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