GrantleyHall Deluxe bedroom Jack Hardy 2

Housekeeping Supervisor

Cabaret Full Time
Cabaret £21,000 - £22,000

We are currently looking for a HousekeepingSupervisor at Grantley Hall to assist the Head and Assistant housekeeper in themanaging the housekeeping in all areas of the hotel, maintaining standards ofcleanliness, décor and maintenance throughout the premises and directing theteam.

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Key Responsibilities
  • Adhere to the procedures and methods laid down in the Standards of Performance Manual
  • Assisting the Housekeeper with the ongoing training programme for the Department and maintaining records
  • Assist in the training of all new staff and ongoing training of existing staff
  • Assist in the checking of cleaning duties in public areas, bedrooms and back of house 
  • Assist in the supervision of cleaning, servicing and final checking of rooms
  • Assist in the organisation, distribution and collection of clean and dirty linen and uniforms.
  • Assist when requested on the monthly stocktake and complete appropriate paperwork.
  • Assist in ensuring department runs to time
  • Assist in the ordering of cleaning materials and guest supplies when required 
  • Assist with the Lost Property system
  • Liaise with the Laundry on an ongoing basis  
  • Liaise with outside contractors . I.E window cleaners, carpet cleaners and French polishers when required
  • Communicate with florists and plant providers when required
  • Assist with the ordering of stationery and other departmental items and assist in the completion of regular stocktakes 
  • Maintain good links with the spa and other departments on stocking or linen etc and cleanliness
  • Be responsible for ensuring that department members are checking machinery and    equipment for faults and report any defects to the maintenance department and fellow team members in the accepted manner and
  • Responsibility for ensuring that procedures are in place and are followed, reporting any hazards, faults and problems in the bedrooms and public areas to the maintenance department and following through on completion
  • Assist in the maintaining of equipment, store cupboards and Housekeeping office in a clean and tidy condition
  • Be aware of guest and hotel security always and ensure all cupboards and storage areas are kept locked after completion of bedrooms
  • Attend training sessions as required.
  •  Ensure correct procedures are in place for reporting accidents and follow through with all filing of correct paperwork and follow up
  • Be aware of individual responsibilities under the Health and Safety at Work Act and ensure safe working methods are always followed
  • Conduct when required Health and Safety training on an ongoing basis with the department according to the Legal Compliance’s
  • Ensure that all COSHH sheets are up to date and the department have read them, fully understand and are fully aware.
  • Comply with all Hotel and Company rules outlined in the Handbook and be aware of Company disciplinary and grievance procedures
  • Ensure that requests by HOD and other Senior Management members are completed.
  • Notify Head of Department or General Manager in the event of absence from work for whatever reason.
  • Wear and maintain the uniform provided
  • To know and live Grantley Hall’s values every day without compromise.
  • Any other duties that may be requested