Grantley Hall Fletchers Restaurant Jack

Head Waiter

Fletchers Restaurant

Cabaret Full Time
Cabaret 40 hours
Cabaret 22,000 per annum

Tips typically over £200 per month (£2,400 per year)

All applicants must be able to provide evidence of their Right to Work in the UK.

As a Head Waiter you will be responsible for coordinating, planning, and participating in all restaurant activities to ensure a highly efficient and professional service delivery to our guest standards.
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Your Benefits
We offer a wide range of benefits and have excellent opportunities for career development and provide exceptional training programmes for all employees as well as supervisors and managers:
• Service charge – typically £2400 annually
• Free parking and live in accommodation available
• Complimentary bespoke Grantley Hall uniform
• Complimentary meals when on duty
• Refer a friend scheme
Key Responsibilities
• Working alongside the Restaurant Manager and Assistant Manager to run the shifts.
• Meeting and greeting customers, organising table reservations.
• To lead, manage and inspire junior staff to deliver outstanding customer service.
• Ensure each customer receives impeccable service.
• Delegating tasks and checking their execution.
• Supervise the set up and breakdown of the restaurant.
• Undertake monthly stock takes and overseeing and ordering of stock.
• Responsible for H&S, FSA requirements, Allergy Laws and Hygiene ratings.
About You
• Be passionate about delivering the highest levels of service to our guest in an engaging way. 
• Personality combined with the ability to engage everyone around you and build long-term rapport with both the guests and your colleagues. 
• Enthusiastic, quick thinking and welcoming personality. 
• A Great knowledge of food and wine. 
• The ability to mentor and supervises a junior staff. 
• Outstanding personal presentation and grooming. 
• The ability to demonstrate a strong customer service ethos and the ability to deliver consistently high levels of service delivery.
• Exposure to a 4 or 5 star environment in the hospitality industry would be ESSENTIAL.
• Flexible approach to working hours as there will be weekend work and early/late shifts.
• PC Literate, understanding of Microsoft outlook, Excel and Word.